JADE A. ROBERTS

- Manage operational activities affecting student populations; coordinate conflict resolution and behavioral interventions.

- Resolve student conduct issues using restorative justice frameworks.

- Train and supervise undergraduate/graduate staff, applying trauma-informed supervision and mentorship.

- Spearhead high-impact programs with emphasis on student development and well-being.

- Utilize data and systems to track incidents, facility concerns, and case outcomes.

- Supported over 1000 residents with behavioral interventions and proactive programming.

- Handled student conduct cases, applying counseling and crisis de-escalation techniques.

- Supervised 30+ resident assistants; provided extensive staff development and training.

- Partnered with campus services and care teams to address resident well-being.

- Implemented resident support models that reduced behavioral incidents by 20%.

- Supported a tenured Criminal Justice professor with course planning, lecture preparation, and student communication.

- Conducted research, organized academic resources, and developed classroom materials for both in-person and online delivery.

- Proctored exams, graded assignments, and maintained accurate academic records.

- Assisted in the facilitation of lessons on criminological theory, criminal procedure, and justice system operations.

- Provided academic support to undergraduate students, particularly those pursuing degrees in Criminal Justice.