Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Jadeann Dahlem

Parker,CO

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

2
2
years of professional experience

Work History

Sales Associate

Best Buy
Parker, CO
08.2024 - 01.2025
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.
  • Processed transactions using a point-of-sale system.
  • Described merchandise and explained use, operation and care.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Used technology resources to assist customers in locating and selecting items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Handled returns and exchanges according to company policies.
  • Assessed customer needs to provide assistance and information on product features.
  • Worked with fellow sales team members to achieve group targets.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.
  • Collected payments and provided accurate change.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized stockroom shelves according to size, color or style.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Adhered to company initiatives and achieved established goals.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Overnight Associate

7-11 Convenience Store
Parker, CO
02.2023 - 07.2024
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Greeted customers upon entrance to store and provided assistance with locating items.
  • Performed regular price checks on merchandise to ensure accuracy.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Organized and maintained the sales floor by moving products around according to their categories.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers to determine wants or needs.
  • Prepared products by adding tags and readying pallets for restocking.
  • Updated pricing and sales signs to promote merchandise.
  • Checked expiration dates on food items before restocking shelves.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Provided guidance and training to new employees when needed.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Answered store and merchandise questions and led customers to wanted items.
  • Described merchandise and explained use, operation and care.
  • Monitored CCTV cameras for suspicious activities in the store premises.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Conducted regular inventories of stock levels in order to inform management about shortages or overages.
  • Placed special orders or called other stores to find desired items.
  • Picked up boxes and related trash from sales floor.
  • Processed customer payments using cash registers and credit card machines.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Identified and quickly handled spill clean-up.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Received deliveries from suppliers and verified contents against invoices.
  • Maintained records of daily transactions for accurate accounting purposes.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Adhered strictly to company policies, regulations, and standards at all times.
  • Provided exceptional customer service to ensure satisfaction at all times.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Assessed floor displays to restock merchandise.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended, selected and located merchandise based on customer desires.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

High School Diploma -

Ponderosa High School
Parker, CO
08-2017

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Verbal and written communication
  • Relationship building
  • Product demonstrations
  • Client service
  • Multi-tasking strength
  • Outgoing personality

Affiliations

  • Enjoys hiking, nature trails and being outdoors
  • Avid lover of the arts, books and a wide variety of music
  • Animal and plant enthusiast, flora and fauna go hand-in-hand!

Timeline

Sales Associate

Best Buy
08.2024 - 01.2025

Overnight Associate

7-11 Convenience Store
02.2023 - 07.2024

High School Diploma -

Ponderosa High School
Jadeann Dahlem