Jade Castillo
Seattle,WA
Overview
6
6
years of professional experience
Work History
Barista
Gourmondo Co
09.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Public Health Campaign Editor
University Of Washington
04.2021 - 05.2021
- Improved community health outcomes by developing and implementing an infographic for the COVID-19 virus.
- Enhanced public health awareness through an effective communication infographic targeting various demographics.
- Conducted comprehensive assessments of community needs to inform the development of targeted public health interventions.
Work Study Student Assistant
University of Washington
01.2019 - 03.2020
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Developed and maintained organized filing system for student records and documents.
- Helped create and maintain spreadsheets to track financial records and other data.
Agent
Costco Travel
06.2018 - 08.2018
- Worked within the system in the queues to fix errors concerning Costco members.
- Followed up on customers' inquiries to assess satisfaction with the provided solutions.
- Handled and promptly resolved customer complaints to maintain professional relationships.
Education
Bachelor of Arts - Communication
University of Washington
Seattle, WA06.2024
High School Diploma -
Chief Sealth International High School
Seattle, WA06.2019
Skills
- Microsoft Office: Excel, Word, and Powerpoint Proficiency
- Digital Media: Instagram, TikTok, Youtube Proficiency
- Excellent verbal and written communication skills
- Strong ability to identify challenges and develop effective communication solutions
Timeline
Barista
Gourmondo Co
09.2022 - Current
Public Health Campaign Editor
University Of Washington
04.2021 - 05.2021
Work Study Student Assistant
University of Washington
01.2019 - 03.2020
Agent
Costco Travel
06.2018 - 08.2018
Bachelor of Arts - Communication
University of Washington
High School Diploma -
Chief Sealth International High School