Overview
Work History
Education
Skills
References
Timeline
Generic

Jade E Huey

Portland,OR

Overview

9
9
years of professional experience

Work History

Sports Marketing Operations Coordinator- Soccer

Adidas
Portland, OR
08.2021 - Current
  • Process Sports Marketing day to day orders in a timely manner
  • Execute specific adidas partner needs upon request
  • Support key programs and partnership via product fulfillment/delivery
  • When applicable, own product distribution initiatives in terms of planning, executing, and delivery
  • Provide detailed Information on order status and
  • Tracking to internal and external partners
  • Work with team members to identify upcoming projects to better execute initiatives
  • When needed, communicate with external partners in a professional and timely manner
  • Participate in team meetings to remain up to speed on projects of high priority

Account Manager

CTL
Beaverton, OR
02.2021 - 07.2021
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Generate sales among client accounts and cross-sell when needed
  • Service multiple clients concurrently, open meeting deadlines
  • Ensure clients receive requested products and services in a timely fashion
  • Develops and maintains long-term relationships with accounts

Digital Sales Associate

CTL
Beaverton, OR
10.2020 - 02.2021
  • Provide customer support with web sale orders, responding to customer inquiries, communicating inventory delays, and troubleshooting misc. order issues as needed.
  • Responsible for ensuring all web sale orders are entered into MASS accurately and promptly.
  • Manage all Zendesk inquiries, including web sale tickets, quotes, P.O.’s and leads, forwarding to the appropriate department/individual, or gathering more information as needed.
  • Act as the point of contact for all customer service calls relating to order status inquiries and troubleshoot order status issues as needed.
  • Successfully manage Drift (chatbox), assisting customers with processing payments, tracking orders, and assisting with other misc. issues and inquiries as needed.
  • Responsible for providing back-up support to the sales team during absences, taking customer calls, responding to emails, and entering orders.
  • Responsible for gathering accurate data for weekly web meetings, presenting web analytics, order status updates, and web management details to the executive team.
  • Manage new opportunities and leads through Salesforce
  • Provide ongoing support to the marketing department, assisting with the Buy & Try program and REMC processing.
  • Responsible for providing PEPPM contract support to the sales team as needed.
  • Provide ongoing support with misc. projects, including but not limited to, Shopify admin web maintenance support, and overseeing new product demos.
  • Lead new client onboarding to ensure customers are properly set up to purchase online

Account Coordinator

Taptext
07.2020 - 09.2020
  • Supported Vice President of Sales and Director of Strategic Partnerships with new client onboarding and set up by leading communication between management and client
  • Responsible for guiding each client through the onboarding process by ensuring all the ecommerce information was collected for the tech team to start integration
  • Spearheaded onboarding training guide creation that was uniquely cultivated per client type.

Merchandise Manager

Greenlayer Sports
10.2019 - 03.2020
  • Developed product builds for major marathons as well as creating art for athlete shirts
  • Traveled and sold merchandise at major marathons while building relationships with Race Directors while representing Greenlayer
  • Responsible for driving online sales for various races through marketing campaigns via email blast and website advertisements.

Sales Coordinator

Greenlayer Sports
04.2019 - 10.2019
  • Confirmed and accurately input sales orders and invoices into the company database
  • Monitored Account Manager’s sales to make sure they are fully reconciled and payment terms are met
  • Interacted with vendors to discuss production, sample requests, shipping, vendor issues and any other pertinent issues
  • Curated a marketing plan for Greenlayer’s future sales with major running marathons.

Assistant Manager

Nordstrom
04.2018 - 04.2019
  • Supervised a team of nine and worked closely with the Department Manager to accelerate employee productivity and efficiency, promoting the best customer service standards.
  • Responsible for finding solutions for Customer dissatisfaction during “Manager in Charge” shifts Trained team members on company values and expectations related to floor presentation and customer service.
  • Devised a filling board for after reviewing incoming manifest and re-merchandising the floor as needed Developed necessary computer skills to curate employee schedules based off past sales data and customer foot traffic.

Sales Associate

Nordstrom
06.2011 - 09.2016
  • Established personal selling goals per shift to increase sales in the Store.
  • Consistently was placed within the Top Five Sales Associates in the store for having highest SPH.
  • Provided superb customer service with professional consultations and advice
  • Assigned to support new Sales Associates, offering guidance on how to merchandise the floor using filling patterns as well as how to keep proper inventory of shoes both physically and internally via Nordstrom Inventory System and also finding ways to improve customer service
  • Applied college projects toward Nordstrom's business model while participating in the Nordstrom Management Internship by partnering with both Store Manager and Department Manager to gain an understanding of real-world business scenarios and how to navigate and improve them.

Education

Bachelor of Science - Business Administration, Marketing

Portland State University
2018

Skills

  • Ability to prioritize and execute multiple assignments in a fast-paced environment while working under tight deadlines
  • Problem solving, solution oriented, forward thinking

References

Chris Persinger

Senior Sports Marketing Manager- Operations

Chris.Persinger@adidas.com

(360) 241-0267


Jason Davis

Senior Sports Marketing Manager- Soccer

Jason.Davis@adidas.com

(248) 379-2139




Timeline

Sports Marketing Operations Coordinator- Soccer

Adidas
08.2021 - Current

Account Manager

CTL
02.2021 - 07.2021

Digital Sales Associate

CTL
10.2020 - 02.2021

Account Coordinator

Taptext
07.2020 - 09.2020

Merchandise Manager

Greenlayer Sports
10.2019 - 03.2020

Sales Coordinator

Greenlayer Sports
04.2019 - 10.2019

Assistant Manager

Nordstrom
04.2018 - 04.2019

Sales Associate

Nordstrom
06.2011 - 09.2016

Bachelor of Science - Business Administration, Marketing

Portland State University

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Jade E Huey