Jadelyn Kaleohano
Quantico,VA
Overview
9
9
years of professional experience
Work History
Administration Specialist
Marine Corps
Quantico, VA
01.2022 - Current
- Collaborated and worked with other departments on projects requiring cross-functional teams
- Implemented strategies to take advantage of new opportunities.
- Assisted in developing and implementing policies, procedures, and programs to ensure the efficient operation of the organization.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Scheduled meetings and coordinated materials to be distributed to attendees and staff members.
- Maintained positive working relationship with fellow staff and management.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained filing systems for records, correspondence, reports and documents.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Set and tracked specific goals for projects to measure progress and evaluate end results.
- Provided support to staff members by responding promptly to inquiries or requests for assistance.
- Set and maintained office priorities to meet challenging deadlines with minimal available accommodations.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Resolved customer inquiries or complaints in a professional manner whether in person, over the phone or through email communication.
- Typed, formatted and edited correspondence and other documents.
- Computed, recorded and proofread data or reports.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Oversaw all scheduling of appointments while managing calendar to help keep professionals organized and informed.
- Communicated with customers and employees to answer questions or explain information.
Starbucks
Safeway
Hilo, HI
10.2020 - 12.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on coffee making, customer service standards, and on the company policies and procedures regarding the food handling safety standards.
- Communicated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries at all times and providing excellent customer service by responding to inquiries quickly and professionally.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Managed maintenance with all work equipment within the kiosk.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Created promotional displays for advertising special events or promotions at the cafe.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Received and accurately processed customer payments.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Assistant Secretary
H2K Driver Training Services Llc
Hilo, HI
03.2016 - 08.2016
- Prepared reports, presentations, letters, and other documents as needed.
- Assisted with routine projects by coordinating documents, or spreadsheets.
- Performed general clerical duties such as sorting and organizing mail, files, developed spreadsheets, reports, and scanned documents.
- Maintained the front desk and reception area in a neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to the appropriate department or employee.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction at all times.
- Greeted visitors to the office and ensured that they were taken care of promptly.
Education
High School Diploma -
Connections Public Charter School
Hilo, HI05-2021
Bachelor Health Science - Health Sciences
American Military University
Charles Town, WVSkills
- Office administration
- Project management
- Data entry
- Inventory management
- Customer service
- Team collaboration
- Communication skills
- Goal setting
- Time management
- Task delegation
- Office management
- Records management
- Strategic planning
- Business administration
- Program leadership
- Performance improvement
- Staff management
- Performance monitoring
- Team building and leadership
- Problem-solving
- Microsoft Office
- Employee training
- Equipment maintenance
- Professional appearance maintenance
- Quick learner
- Multitasking
- Attention to detail
- Cleaning and sanitizing
Timeline
Administration Specialist
Marine Corps
01.2022 - Current
Starbucks
Safeway
10.2020 - 12.2021
Assistant Secretary
H2K Driver Training Services Llc
03.2016 - 08.2016
High School Diploma -
Connections Public Charter School
Bachelor Health Science - Health Sciences
American Military University
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