Jadelynn Alvarez
McAllen,TX
Summary
Dynamic and results-driven professional with extensive experience at Starbucks and SUBWAY® Restaurants. Recognized for exceptional time management and a friendly demeanor, I enhanced customer satisfaction and team performance. Proven ability to resolve conflicts and implement quality control measures, fostering a collaborative environment that drives operational success.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Manager
SUBWAY®Restaurants
09.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
Team Leader
Whataburger
09.2019 - 01.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
High School Diploma -
Alpha & Omega
Homeschool 03-2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Quality control
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Barista
Starbucks
03.2024 - Current
Manager
SUBWAY®Restaurants
09.2022 - Current
Team Leader
Whataburger
09.2019 - 01.2023
High School Diploma -
Alpha & Omega
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