Jaden Barrow
Wheatley Heights,NY
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Aldi, Shake Shack, and Target. Excelled in cash handling and issue resolution, boosting sales through exceptional service and teamwork. Demonstrates strong work ethic and empathy, ensuring customer needs are met with accuracy and efficiency. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
2
2
years of professional experience
Work History
Cashier
Aldi
01.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Shake Shack
01.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Identified and resolved discrepancies and errors in customer accounts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Seasonal Worker
Target
10.2020 - 02.2021
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
Education
Associate of Science - Business Administration
Suffolk Community College
Brentwood, NY12.2024
High School Diploma -
Half Hollow Hills High School West
Dix Hills, NY06.2021
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cash Handling
Customer service excellence
Money Handling
Customer Relations
Order Taking
Payment Processing
Cash handling expertise
Refunds and exchanges
Issue Resolution
Timeline
Cashier
Aldi
01.2023 - 03.2023
Cashier
Shake Shack
01.2022 - 06.2022
Seasonal Worker
Target
10.2020 - 02.2021
Associate of Science - Business Administration
Suffolk Community College
High School Diploma -
Half Hollow Hills High School West