Adept at network security and bolstering system efficiency, tenure with the United States Marine Corps honed technical troubleshooting and team collaboration skills. Achieved significant reductions in system downtime through proactive network management, exemplifying commitment to excellence and ability to thrive in fast-paced environments. Business-minded Network Administrator with four years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Network Administrator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Four years of progressive IT experience.
Overview
5
5
years of professional experience
Work History
Network Administrator
United States Marine Corps
07.2021 - Current
Assisted IT staff on troubleshooting issues and closing calls.
Monitored system performance and responded to alerts.
Designed and evaluated WAN and LAN connectivity technologies.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Performed network security design and integration duties.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Maintained network hardware and software and monitored network to support network availability to end users.
Identified and immediately resolved issues with network devices.
Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
Ensured compliance with industry regulations by keeping abreast of current trends and implementing necessary changes to network infrastructure.
Improved network efficiency by implementing and managing system updates and patches.
Reduced downtime with proactive identification and resolution of IT issues.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Passionate about learning and committed to continual improvement.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated strong organizational and time management skills while managing multiple projects.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Implemented cost-saving measures without compromising network performance or security by optimizing resource allocation across various departments.
Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
Recommended development of plans for systems development and operations.
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Implemented network security measures to minimize data loss.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Improved network capacity planning with detailed analysis and reporting on traffic patterns and usage.
Streamlined network operations with deployment of automated software updates and patch management processes.
Reduced system downtime, proactively monitoring network performance and addressing issues before they escalated.
Contributed to strategic planning, advising senior management on technology trends and network infrastructure needs.
Ensured compliance with industry standards by maintaining up-to-date documentation of network configurations and changes.
Strengthened team collaboration, leading training sessions on best practices for network security and management.
Simplified IT support by developing centralized helpdesk system for tracking and resolving network issues.
Enhanced communication across organization by deploying and maintaining VoIP system.
Bolstered disaster recovery plans, conducting regular tests to ensure rapid restoration of IT services in event of outage.
Mitigated security risks, regularly reviewing and updating network security protocols and employee access controls.
Increased efficiency in network troubleshooting with implementation of advanced diagnostic tools and techniques.
Facilitated employee access to critical applications by setting up and managing user accounts and permissions.
Diagnosed and resolved hardware and software issues.
Supported business growth, planning, and executing network expansions to accommodate new office locations.
Monitored networks and network devices to resolve technical problems quickly.
Researched and recommended new technologies and strategies for improving system performance.
Planned and implemented upgrades to system hardware and software.
Maximized system availability through development and testing of contingency plans.
Diagnosed and executed resolution for network and server issues.
Resolved issues and escalated problems with knowledgeable support and quality service.
Installed and configured network printers and other peripheral devices.
Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Verified continuity of computer and telephone system services for users..
Authored documentation for system configuration and troubleshooting.
Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
Backed up company data to distributed storage centers to avoid massive data loss.
Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
Team Member
Whataburger
03.2020 - 07.2021
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Trained new employees by demonstrating tasks and coaching during daily activities.
Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Education
High School Diploma -
Northwest Highschool
Justin, TX
06.2021
Skills
Networking:
Router Configuration
VoIP Systems
Cisco router and switch configuration
IP Addressing and Subnetting
Network monitoring
Security:
Cisco router and switch security
Port security knowledge
Collaboration Efforts
Effective Communication
User Support
Infrastructure Planning
Self Motivation
Ability to train new hires
Personal Skills
Quick Learner
Work efficiency under stress
Ability to work in fast-paced environments
Maintain professionalism and keep a positive attitude
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