Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaden Bautch

Eleva,Wi

Summary

Dynamic and highly reliable hospitality professional with exceptional customer service skills honed at The Brews Cafe and North Woods Brew Pub. Proven ability to enhance guest experiences through effective problem-solving and time management. Proficient in POS systems and inventory management, consistently achieving high satisfaction levels while training and developing team members for success.

Bartending knowledge with a solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining a clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Experienced with crafting and serving specialty coffee and alcoholic beverages. Utilizes customer service skills to enhance the overall guest experience—a strong understanding of coffee preparation techniques, inventory management, and maintaining a clean workspace.

Dealing with a background in metalworking and problem-solving on time for peak customer satisfaction. The ability to perform under high-stress situations and complete a well-pieced-together product regardless of setbacks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

The Brews Cafe
10.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Used POS system to accurately enter orders and process payments.
  • Helped management keep adequate supply on hand by notifying of shortages.

Bartender

Northwoods Brew Pub Grill
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.

Hostess

Red Robin
04.2022 - 06.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring guests' comfort throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Delivered pick-up and curbside orders to guests.
  • Assisted customers with delivering orders, carrying additional trays, and helping dish out items.

Cashier

Panera Bread
10.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved store atmosphere with thorough and prompt cleaning of the checkout area.
  • Used POS system to enter orders, process payments, and issue receipts.

Education

Bachelor of Science - Criminology And Sociology

Marquette University
Milwaukee, WI
05-2027

High School Diploma -

Eleva Strum Central High School
Strum, WI
05-2023

Skills

  • Time management
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Exceptional customer service
  • Team leadership
  • Decision-making
  • Safe food handling
  • POS systems
  • Inventory management
  • Multitasking and organization
  • MIG and Tig welding proficiency
  • Welding knowledge
  • Highly reliable
  • Cleanliness and hygiene
  • Team training and development
  • Marketing and sales experience
  • Hospitality and guest service

Certification

FBI Focus Certification

Languages

Spanish
Elementary
Italian
Limited Working

Timeline

Barista

The Brews Cafe
10.2023 - Current

Bartender

Northwoods Brew Pub Grill
06.2023 - Current

Hostess

Red Robin
04.2022 - 06.2023

Cashier

Panera Bread
10.2021 - 04.2022

Bachelor of Science - Criminology And Sociology

Marquette University

High School Diploma -

Eleva Strum Central High School

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Jaden Bautch