Jaden Burke
Baltimore,MD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
U-Haul Company of Baltimore
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
High School Diploma -
Patapsco High School And Center For The Arts
Baltimore, MD06.2024
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
Accomplishments
Multiple honor roll awards throughout high school
Timeline
Customer Service Representative
U-Haul Company of Baltimore
01.2024 - Current
High School Diploma -
Patapsco High School And Center For The Arts
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