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Dedicated and highly skilled Army professional with 8 years of experience in tactical communications, network management, and leadership. Proven success in training and mentoring over 40 soldiers in both technical and operational roles, with a strong track record in overseas missions, including a successful deployment to Afghanistan in 2018. Recognized with multiple awards for commitment to mission success and technical expertise. Played a vital role in the first fielding of Secure Network Node (SNN) equipment in the brigade, managing operations and training future operators. Skilled in problem-solving under pressure and committed to enhancing unit capabilities and readiness.

Knowledgeable Network Specialist bringing over 8 years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.
Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.


  Holder of secret security clearance
  Training in U.S. Army multi-channel transmission systems and network operations.
  Training and work experience as a U.S. Army network systems specialist.
  Experience and training in IT network troubleshooting, configuration
  and management.
  Experience and training in running copper and fiber optic cable.
  Extensive customer service and retail background.
Ability to work alone or in a team environment.
Authorized to work in the US for any employer


Experienced network and communication systems specialist with over 7 years of experience in installing, maintaining, and troubleshooting high-performance communication systems. Proven track record in improving operational efficiency through innovative cable management and security solutions, while prioritizing safety and quality standards. Skilled in customer interaction, ensuring service excellence and adherence to industry specifications in diverse environments.

Jaden Cross

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25H Network Communication Systems Specialist

Customer Service Associate

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Bachelor of Science - Major in Computer Information Systems

High School Diploma -

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25H Network Communication Systems Specialist

Customer Service Associate

Member

Bachelor of Science - Major in Computer Information Systems

High School Diploma -

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