Jaden Cross
Manvel,TX
Overview
6
6
years of professional experience
Work History
25H Network Communication Systems Specialist
United States Army Reserve
07.2023 - Current
- Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
- Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
Customer Service Associate
Cardinal Services Inc.
11.2021 - 11.2021
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Cross-trained in managing money and leadership roles in order to provide skilled backup for team members
Member
Top Ladies of Distinction, Inc.
01.2018 - 08.2020
- Raised over $17,000 in funds for organization through community outreach initiatives
- Collaborated with social workers to support patients
- Houston Chapter Top Teen of America for 2020
Education
Bachelor of Science - Major in Computer Information Systems
Florida Agricultural & Mechanical University
Tallahassee, FL05.2026
High School Diploma -
Glenda Dawson High School
Pearland, TX05.2021
Skills
- Verbal Communication
- Adaptability
- Technical Troubleshooting
- Hardware Configuration
- Hardware troubleshooting
- Network configuration
- Training and mentoring
Additional Information
Active Secret Security Clearance
August 2023
Timeline
25H Network Communication Systems Specialist
United States Army Reserve
07.2023 - Current
Customer Service Associate
Cardinal Services Inc.
11.2021 - 11.2021
Member
Top Ladies of Distinction, Inc.
01.2018 - 08.2020
Bachelor of Science - Major in Computer Information Systems
Florida Agricultural & Mechanical University
High School Diploma -
Glenda Dawson High School