Jaden Csengeri
Server
Torrance,CA
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining. Successful at building relationships with customers to increase loyalty and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Belle Epoque
08.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server/Expeditor
Terranea Resort And Spa - Palos Verdes
08.2022 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
HT Grill
09.2020 - 04.2022
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Hostess
Locale90
12.2020 - 04.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
High School Diploma -
South High School
Torrance, CA06.2020
Skills
- Order Accuracy and Delivery
- Warm and Friendly
- Conflict and Complaint Resolution
- Menu Memorization and Presentation
- Special Requests and Substitutions
- Cocktail Knowledge
- Table Bussing
- Course Suggestions
- Patron Rapport
- Event Setup
- Guest Interaction
Certification
Food Handlers Card
Timeline
Server
Belle Epoque
08.2023 - Current
Server/Expeditor
Terranea Resort And Spa - Palos Verdes
08.2022 - 01.2023
Hostess
Locale90
12.2020 - 04.2021
Server
HT Grill
09.2020 - 04.2022
High School Diploma -
South High School
Food Handlers Card
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