Jaden David
Livonia,LA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Keyholder
Dollar General
10.2023 - Current
- Demonstrated leadership skills in absence of manager; supervised staff members and delegated tasks effectively.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained a visually appealing store by executing merchandising guidelines and updating displays regularly.
- Researched issues to obtain appropriate answers to customer inquiries.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Processed cash, credit, debit, and check payments.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Tanning Associate/Receptionist
Laura's Touchable Tan
07.2023 - 10.2023
- Informed and demonstrated how to use tanning equipment to new clients.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Provided emotional support and companionship to clients.
- Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
- Promoted monthly specials and new products through engaging marketing materials displayed throughout the salon.
- Streamlined appointment confirmation process through effective communication strategies tailored to each client''s preferences.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered central telephone system and directed calls accordingly.
Cashier
Bobben's Supermarket
06.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Livonia High School
Livonia, LA05.2023
Skills
- Multitasking and Prioritizing
- Administrative Documentation
- Cash Handling and Reconciliation
- Customer Service
- Time Management
- Data Entry
- Telephone skills
- Appointment Scheduling
- Payment Processing
- Return and Exchange Processing
- Point of Sale Software
- ID Verification
Additional Information
I have firsthand experience working with children with autism. My youngest brother was diagnosed with autism when he was a toddler. I have been an integral part in helping my parents care for him and have always assisted them with implementing different aspects of ABA therapy. Based on my prior and current experience in my everyday life, I believe I would be an exceptional candidate for this position.
Timeline
Keyholder
Dollar General
10.2023 - Current
Tanning Associate/Receptionist
Laura's Touchable Tan
07.2023 - 10.2023
Cashier
Bobben's Supermarket
06.2021 - 03.2022
High School Diploma -
Livonia High School