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Jaden DeLuke
Port Wentworth,GA
Summary
Results-driven job seeker excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional House Cleaner
Two Maids
03.2021 - Current
- Adhered to professional house cleaning checklist.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Adhered strictly to safety protocols while using chemicals or equipment, minimizing risks of accidents or injuries.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
- Boosted client retention rate with consistent delivery of high-quality cleaning services tailored to each household.
- Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
- Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
- Provided flexible scheduling options for clients, ensuring timely completion of all tasks without compromising quality.
- Learned and adapted quickly to new technology and software applications.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
Server
Buffalo Wild Wings
09.2020 - 12.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
Server Assistant
Zeppe's Bistro
09.2018 - 08.2020
- Actively participated in weekly staff meetings to discuss ways to improve service quality, offer suggestions for menu changes, or address any operational challenges faced by the restaurant as a whole.
- Developed rapport with regular patrons by remembering their preferences and engaging them in friendly conversation during their visits.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Collaborated with the management team on implementing new policies and procedures aimed at improving overall restaurant efficiency and customer satisfaction.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Psychology
Georgia Southern University
Savannah08.2024
Skills
- Staff Training
- Documentation skills
- Process Improvement
- Reliability and punctuality
- Work Planning and Organization
- Time Management
Software
Certification
- Human Subjects-Social & Behavioral Research Training - As of 9/3/2023.
Timeline
Professional House Cleaner
Two Maids
03.2021 - Current
Server
Buffalo Wild Wings
09.2020 - 12.2020
Server Assistant
Zeppe's Bistro
09.2018 - 08.2020
Bachelor of Science - Psychology
Georgia Southern University
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