Jaden D. Hernandez
Safety Harbor,FL
Summary
Experienced professional with a strong background in child supervision and group facilitation at City of Safety Harbor. Demonstrated success in enhancing customer engagement and promoting teamwork through effective communication and JASP statistical software expertise. Focused on continuous improvement and fostering positive environments for children and customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Summer Group Leader
City of Safety Harbor
Safety Harbor, FL
05.2024 - Current
- Supervised groups of children aged seven through 10 in a structured environment, ensuring safety and engagement.
- Planned and led daily recreational activities aligned with weekly curriculum and camp goals.
- Monitored child behavior and implemented positive discipline techniques to encourage cooperation and emotional growth.
- Promoted social skills, teamwork, and self-esteem through daily interactions and group activities.
- Adhered strictly to child safety protocols, including supervision ratios and emergency procedures.
- Utilized behavior management strategies to support children with emotional or behavioral challenges.
- Communicated updates on child behavior and camp events to parents while maintaining professional boundaries.
On Call Position
City of Safety Harbor
Safety Harbor, FL
08.2024 - 08.2025
- Provided timely support during events and emergencies, ensuring guest safety and satisfaction.
- Demonstrated dependability by effectively multitasking and adapting to varying responsibilities.
- Utilized strong interpersonal skills to communicate clearly with team members and customers.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Barista
Lady and the Mug
Tampa, FL
01.2025 - 02.2025
- Ensured accuracy in daily transactions through strong cash handling and inventory management skills.
- Maintained an organized work area while managing multiple orders, with effective time management.
- Collaborated with team members to address customer needs, and resolve issues promptly.
- Monitored inventory levels and restocked supplies as required during shifts.
- Greeted customers, taking orders for coffee drinks, food items, and other beverages.
Seasonal Associate
Tommy Hilfiger
Tampa Outlets, FL
12.2023 - 01.2024
- Assisted customers with product selection and inquiries about merchandise.
- Maintained organized and visually appealing store displays and product placements.
- Collaborated with team members to ensure smooth daily operations and service.
- Processed inventory shipments and restocked shelves as needed throughout the day.
- Addressed customer complaints and resolved issues in a timely manner.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Associate
Sky Views of America
American Dream Mall, East Rutherford
08.2022 - 04.2023
- Resolved customer concerns with professionalism to enhance satisfaction.
- Operated cash register while fostering a welcoming atmosphere for guests.
- Managed client communications to ensure satisfaction and foster long-term relationships.
- Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
Retail Sales Photographer
Magic Memories
American Dream Mall, East Rutherford
07.2021 - 02.2022
- Captured high-quality photographs in various event settings for guest engagement.
- Collaborated with team members to create immersive customer experiences at attractions.
- Operated photography equipment and editing software for optimal image quality.
- Managed on-site photography stations to ensure smooth operations and customer flow.
- Trained new staff on photography techniques and company service standards effectively.
Education
Undergraduate - Psychology
Saint Petersberg College
Clearwater, FL05-2026
High School Diploma -
Palisades Park Jr/Sr High School
NJ06.2023
Skills
- JASP statistical software proficiency
- Child supervision
- Group facilitation
- Behavioral management
- Team collaboration
- Customer engagement
- Time management
- Critical thinking
- Relationship building
- Continuous improvement
- Activity planning
- Sales goal attainment
- Store maintenance
- Retail sales
- Effective communication
- Basic mathematics
- Problem solving
- Cleanliness and organization
- Fluency in English and Spanish
Certification
Medi-Futures Program Certification, Gained hands-on training in healthcare and professional environments through a structured shadowing and learning program.
Accomplishments
- Honors program at college
Timeline
Barista
Lady and the Mug
01.2025 - 02.2025
On Call Position
City of Safety Harbor
08.2024 - 08.2025
Summer Group Leader
City of Safety Harbor
05.2024 - Current
Seasonal Associate
Tommy Hilfiger
12.2023 - 01.2024
Associate
Sky Views of America
08.2022 - 04.2023
Retail Sales Photographer
Magic Memories
07.2021 - 02.2022
Undergraduate - Psychology
Saint Petersberg College
High School Diploma -
Palisades Park Jr/Sr High School
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