Motivated with 6+ years of experience offering office support. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Ingevity
Childress, TX
01.2020 - 08.2023
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Provided secretarial and office management support while building cooperative working relationships.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Inventoried and ordered supplies for office.
Answered questions from customers regarding products and services offered by the company.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Secretary/Administrative Assistant
Prater's HVAX
Childress, TX
06.2013 - 07.2019
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Maintained organized filing system of paper and electronic documents.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Performed data entry into computer systems; ensured accuracy of all entered information.
Oversaw filing of legal documents.
Completed basic bookkeeping and document filing.
Maintained and updated company filing systems.
Generated reports and presentations using Microsoft Office programs such as Word, Excel, and PowerPoint.
Ensured that all office areas were clean, organized, and properly maintained at all times.
Scanned documents into digital format using specialized software applications.
Performed light bookkeeping tasks such as coding invoices or processing payments.
Provided administrative support to management team members.
Provided technical support to employees on computer-related issues.
Created purchase orders for office supplies and equipment purchases.
Education
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT
07-2027
Skills
Clerical Support
Spreadsheet Management
Data Entry
Filing
Reception oversight
Office Administration
Calendar Management
Types 180 WPM
Strong Problem Solver
Professional and mature
Proofreading
Relationship Building
Social media knowledge
Customer Relations
Deadline-oriented
Risk Management
Strong interpersonal skills
Time Management
Microsoft Word
Technical Support
Professional and polished presentation
Microsoft Office Suite
Quickbooks
Computer Skills
Excel spreadsheets
Microsoft PowerPoint
Affiliations
Member of non-profit organization providing necessities for underprivileged families.
Accomplishments
Award of Achievement- Individual Marketing | University Interscholastic League
Award of Merit - University Interscholastic League
Business Information Management 1 - 2 years of education