Jaden Freitas
Grants Pass,OR
Summary
High energy restaurant worker eager to put excellent customer service skills to use in welcoming guests and enhancing customer experiences.
Overview
2
2
years of professional experience
Work History
Host
Red Robin
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Red Robin
12.2019 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Grants Pass High School
Grants Pass, OR06.2019
Skills
- Customer Service
- Team Collaboration
- Effective Time Management
- Team player mentality
- Detail Oriented
- Guest Relations
Timeline
Server
Red Robin
12.2019 - 12.2021
Host
Red Robin
High School Diploma -
Grants Pass High School