JADEN HAKIMI
Encino,United States
Summary
I am a hardworking student offering full-time work experience and extensive knowledge of core subject matter. I am meticulous and detail-orientated with excellent observational, organizational, and communication skills. I make sure to always be a positive role model focused on supporting development and teaching new skills. I believe that I am independent and a quick-learning team player with effective communication and organization skills.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Development Specialist
Feature
08.2024 - Current
- Influenced existing clients to purchase current and new services using persuasion tactics.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
- Developed signature looks for celebrities and models for appearances, photo shoots and runway shows.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Set and achieved company defined sales goals.
Assistant Manager
Feature
01.2024 - 09.2024
- Oversaw, developed, and motivated a group of sales associates, guaranteeing top output and first-rate client support
- Oversaw stock levels, carried out regular checks, and resolved discrepancies
- Inventory management procedures were put in place to reduce loss and shrinkage
- Uphold brand image by maintaining branch cleanliness, approachability and service
- Collaborated with upper management to develop and implement business improvements
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Inventory Specialist
Feature LLC
10.2023 - 01.2024
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Improved inventory handling procedures to minimize discrepancies and, preserving product quality.
- Completed order fulfillment process, reducing time from order placement to shipment.
- Improved stock room space utilization with strategic reorganization of stock areas.
- Handled day-to-day shipping and receiving.
- Conducted research to address shipping errors and packaging mistakes.
Key Holder
Feature LLC
01.2023 - 11.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
Babysitter (part-time)
Private Household
05.2020 - 11.2022
- Communicated positively with children and guardians
- Prepared healthy, age-appropriate snacks and meals
- Assisted children with homework assignments and special projects across different subjects
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade
- Played games, worked on puzzles, and read books to the young children
- Balanced playtime and limited screen time to support the development of fine motor, gross motor, and cognitive skills
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Helped children complete homework assignments and school projects
- Engaged with children on an individual basis to build positive relationships
- Encouraged children to be understanding and patient with others
- Worked with parents to develop and implement discipline programs to promote positive behavior
- Monitored children's play activities to verify safety
Sales Associate
Shoe Palace
08.2022 - 09.2022
- Helped an average of 20 customers per day by responding to inquiries and finding products
- Recommended better merchandise display to management, which was implemented
- Assisted team members when necessary in handling customers, organizing inventory room, labeling products, and cleaning up
- Aided Hebrew and Farsi speaking customers
- Built a rapport with customers to understand their footwear needs and provide recommendations based on style or uses
- Maintained knowledge of store promotions, payment and exchange policies, and security procedures
Front Desk Aide
Calabasas High School
09.2021 - 06.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport
- Used internal software to process reservations, check-ins, and check-outs
- Answered multi-line phone system and enthusiastically greeted callers
- Oversaw fast-paced front desk operations and guests' needs at a busy facility
- Answered customer telephone calls promptly and appropriately handled needs
- Welcomed each new arrival pleasantly and confirmed reservations and identification
Sales Associate
mesmerize
06.2020 - 12.2021
- Assisted, on average, 20 customers daily in finding and selecting items, and provided top recommendations to create around $1500 in sales every time
- Stocked and organized inventory with accuracy and efficiency while also completing tasks as fast as possible
- Provided top-tier customer service since customers always come first
Shadowing Student
Orthodonc Office
06.2021 - 08.2021
- Documented observations and permanent records to record job specifics, challenges, and requirements for end report
- Followed business policies, regulations, dress codes, and schedules
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion
- Worked with industry professionals to further drive learning goals
- Utilized doctor's office hours to clarify topics needing elaboration
Education
Associate's degree - Business
Santa Monica College
06.2024
High school diploma -
Calabasas High School
Skills
- Leadership
- Creative thinking
- Responsible
- Time management
- Effective communication
- Attention to detail
- Sales expertise
- Upselling strategies
- Cross-selling techniques
- Willingness to learn
- Problem-solving
Certification
Food Handler Certification
Languages
Farsi
Full Professional
Timeline
Client Development Specialist
Feature
08.2024 - Current
Assistant Manager
Feature
01.2024 - 09.2024
Inventory Specialist
Feature LLC
10.2023 - 01.2024
Key Holder
Feature LLC
01.2023 - 11.2023
Sales Associate
Shoe Palace
08.2022 - 09.2022
Front Desk Aide
Calabasas High School
09.2021 - 06.2022
Shadowing Student
Orthodonc Office
06.2021 - 08.2021
Sales Associate
mesmerize
06.2020 - 12.2021
Babysitter (part-time)
Private Household
05.2020 - 11.2022
High school diploma -
Calabasas High School
Associate's degree - Business
Santa Monica College
Willingtorelocate
- Los Angeles, CA
- Las Vegas, NV
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