Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Certification
Timeline
Generic

Jaden Hansen

Colorado Springs,CO

Summary

2+ years of dedicated work to provide the best possible customer-oriented services in order to create a lasting experience. A self-disciplined individual capable of standing for long periods of time. Known for infectious positivity, excellent customer service, and the desire to always achieve above and beyond the expectations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Busser/Server

My Neighbor Felix
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivate warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Customer Service Cashier

The Paleta Bar & Spring Rollin'
11.2022 - 08.2023

The Paleta Bar and Spring Rollin' are two separate businesses. The Paleta Bar specializes in gourmet Mexican ice cream pops while Spring Rollin' specializes in gourmet Vietnamese cuisine. Frequently moving to either side to help when needed, responsibilities include:

The Paleta Bar

  • Follow recipes to make products including Paletas, Agua Frescas, and chocolate dips.
  • Prepare and serve products such as Dipped Paletas, Elote in a cup, and Paleta Mangonadas
  • Cut and prepare fruit and toppings

Spring Rollin'

  • Cut and prepare meats such as chicken, steak, and shrimp
  • Prepare orders in a timely and accurate manner
  • Work certain tools such as meat slicers, large mixers, and large shredders

Both sides also include maintaining cleanliness, working the register, answering calls, and providing not only a service but an experience for the customer.

Shift Lead

Josh & John's Homemade Ice Cream
06.2021 - 10.2022
  • Taking and fulfilling orders in accordance to Josh & John's standards
  • Guiding and providing feedback to colleagues to help maintain a fun and efficient work place
  • Answering the phone in a professional manner and taking any information needed for my higher-ups
  • Opening and closing the store in a timely fashion in accordance to Josh & John's standards
  • Resolving any issues or conflicts with customers or within the workplace while providing an adequate resolution

Assistant Instructor

National Karate
01.2016 - 10.2020

All work experience here was done as volunteer work. Volunteer work includes assistance of instruction and training for students 4 times per week for 4-5 hours on average before participating in my own class.

Responsibilities include:

  • Assisting with the instruction of classes for students aged; 4-6, 7-12, and 13+ including adults
  • Instructing classes in an informative manner using appropriate vocabulary and teaching methods based on age group
  • Leading class instructions when Head Instructor in unavailable to do so
  • Spotting and correcting any mistakes in an uplifting and informative manner without being condescending in accordance to National Karate standards
  • Testing and promoting students ages 4-6 according to National Karate standards

Education

No Degree - Communications

University of Colorado At Colorado Springs
Colorado Springs, CO
05.2026

High School Diploma -

Coronado High School
Colorado Springs, CO
05.2021

Skills

  • Adaptability
  • Attentiveness
  • Communication
  • Conflict Resolution
  • Cultural Awareness
  • Customer Service
  • Maintain Positive and Friendly Attitude
  • Self-Discipline

Accomplishments

  • 1st place winner 2 years in a row at the Diamond Nationals 2017 and 2018 in the category of fighting
  • 1st place winner at the Diamond Nationals 2018 in the category of form
  • 1st place winner in the demonstration of self-defense at the Diamond Nationals 2018
  • Recognition on Fox21 News for the creation of Coronado Compliments, an Instagram page created in High School with the aim of creating and spreading positivity around the school in order to form a better environment for everyone

Certification

  • Certification of Promotion to the rank of 1st Degree Black Belt in accordance to National Karate standards

Timeline

Busser/Server

My Neighbor Felix
08.2023 - Current

Customer Service Cashier

The Paleta Bar & Spring Rollin'
11.2022 - 08.2023

Shift Lead

Josh & John's Homemade Ice Cream
06.2021 - 10.2022

Assistant Instructor

National Karate
01.2016 - 10.2020

No Degree - Communications

University of Colorado At Colorado Springs

High School Diploma -

Coronado High School
Jaden Hansen