Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaden Jackson

Lancaster,CA

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Olive Garden by leveraging my exceptional communication and multitasking skills. My collaborative efforts ensured seamless restaurant operations, earning commendation for outstanding service and dedication. Demonstrating adaptability and a team-player mentality, I consistently contributed to a positive and efficient work atmosphere, driving performance improvement. High-energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits, and customer desires. Calm and level-headed in all types of situations. I work very well with others me and my coworkers are not only a team but a family and get things done when we work together.

Overview

1
1
year of professional experience

Work History

Host

Olive Garden
1051 W Rancho Vista Blvd, Palmdale, CA 93551
08.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Worked with my coworkers to figure best place to seat people and help each other under stressful situations to get things done

Food Runner

Olive Garden
1051 W Rancho Vista Blvd, Palmdale, CA 93551
08.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Increased customer satisfaction with quick and courteous food delivery.

Assistant

JW Barbershop
43965 15th St W, Lancaster, CA 93534
07.2023 - 08.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.

• Ensured a clean and inviting atmosphere at JW Barber Shop through diligent maintenance

• Preserved the condition of equipment and furniture through regular cleaning

• Enhanced customer experience through friendly interactions

• Displayed commitment by consistently working every Saturday, thereby adding value to the business

• Contributed to the cleanliness of the workspace, keeping a clean reputation for the business

• Maintained cleanliness across all areas, ensured sanitary supplies were well-stocked

• Enhanced customer satisfaction by providing a clean, welcoming environment

• Supported positive client interactions, contributing to a friendly atmosphere

• Ensured a clean and inviting atmosphere at JW Barber Shop through diligent maintenance

• Preserved the condition of equipment and furniture through regular cleaning

• Enhanced customer experience through friendly interactions

• Displayed commitment by consistently working every Saturday, thereby adding value to the business

Education

Virtual Academy Bus & Entrepreneurship
19451 Wyandotte St. Reseda, CA 91335-3518

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Detail Oriented
  • Professional Appearance
  • Server Support
  • Telephone reception
  • Guest Relations
  • Table Assignment Coordination
  • Seating arrangements
  • Event Planning
  • Greeting guests
  • Customer service expertise
  • Cleaning and sanitation
  • Interactive communication skills
  • Food safety understanding
  • Food Running
  • Guest Seating
  • Guest complaint resolution
  • Table Bussing
  • Guest Engagement
  • Hospitality service expertise
  • Safe Food Handling
  • Complaint Handling
  • Menu Memorization
  • Restaurant Operations
  • Performance Improvement
  • High-volume dining
  • Beverage Preparation
  • Restroom Servicing
  • Flexible and Adaptable
  • Warm and Friendly
  • Reliable and Trustworthy
  • Team Player
  • Attention to Detail
  • Active Listening and Communication
  • Customer-Oriented
  • Guest Greeting and Seating
  • Conflict and Complaint Resolution
  • Workflow Coordination
  • Table preparation
  • Large Party Preparation
  • Front- and Back-of-House Coordination
  • Wait List Management
  • Food Safety Standards
  • Hospitality best practices
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Host

Olive Garden
08.2024 - Current

Food Runner

Olive Garden
08.2024 - Current

Assistant

JW Barbershop
07.2023 - 08.2023

Virtual Academy Bus & Entrepreneurship
Jaden Jackson