Jaden Jenkins
Colleyville
Summary
Driven professional with a track record of delivering exceptional customer service and leadership at Live Nation. Demonstrated ability to enhance team efficiency and safety, mastering tasks rapidly for peak performance. Skilled in facility cleaning and problem-solving, contributing significantly to team success and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member/Event Demonstrator
YMCA Of Fort Worth
05.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Helped with community service with company's mobile fitness truck.
- Set up mobile fitness truck
Usher/Ticket Taker
Live Nation Entertainment Inc.
05.2022 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
Education
Bachelor of Arts - Marketing
Wichita State University
Wichita, KS05.2027
High School Diploma -
Colleyville Heritage High School
Colleyville, TX05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Facility Cleaning
- Typing
- Driving
- Team building
- Leadership Qualities
Certification
- Black Belt in Taekwondo
- Drivers License
- CPR
Community Involvement
- MLK Day of Giving Volunteer (2020-2023)
- Round Table Attendee for National Charity League x DFW Jack and Jill Teen Diversity Discussion (2021-2022)
- Jack & Jill of America Regional Teen Leadership Conference Attendee (5 years)
- Colleyville Heritage Youth Basketball Camp Volunteer (2022-2023)
- Grapevine Gazelles Track Club Coach (2024)
Extracurriculars/Organizations
- Member of Wichita State University Black Student Union
- Member of Jack & Jill of America; DFW Mid-Cities chapter from 2009-2023 (Hospitality Chair 2022-23)
- Member of Accounting and Career Readiness Program at SMU from 2022-2023 (Financial/Accounting Chair)
- TAAF TX State Games Track & Field Qualifier (various years)
- Adidas Gauntlet Basketball League Participant (various years)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member/Event Demonstrator
YMCA Of Fort Worth
05.2024 - Current
Usher/Ticket Taker
Live Nation Entertainment Inc.
05.2022 - Current
Bachelor of Arts - Marketing
Wichita State University
High School Diploma -
Colleyville Heritage High School
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