Responded quickly in emergency situations by providing appropriate first aid measures.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Performed EKGs, specimen collection, daily ADL's, hygiene, and other direct patient care task as directed by physician or RN.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Regional Director of Operations
Optimum Home Health Care
Charlotte, NC
10.2020 - Current
Oversaw daily office operations, including employee retention, patient management, and regulatory compliance .
Initiated, enforced, and optimized internal policies and procedures to meet government guidelines for all east coast agencies.
Created a number of different marketing campaigns which resulted in increase of revenue and patient total.
Reduced financial discrepancies by accurately managing accounts in QuickBooks.
Student Nurse
University of Cincinnati
Cincinnati, OH
01.2024 - 08.2025
Scheduling and Administrative Coordinator
OrthoCarolina
Charlotte, NC
10.2018 - 10.2020
Interacted closely with practitioners, nurses, and patients using effective interpersonal, active listening, and communication skills.
Aligned calendars to coordinate surgeries and follow-up visits between physicians and staff in multiple office locations.
Facilitated administrative clinic work such as greeting patients, scheduling appointments, and consulting with insurance companies/specialty pharmacies.
Nurse Manager II, Float Pool/Administrative Supervisors/Patient Placement/Staffing Office/Scheduling Coordinators at TriHealth, Good Samaritan HospitalNurse Manager II, Float Pool/Administrative Supervisors/Patient Placement/Staffing Office/Scheduling Coordinators at TriHealth, Good Samaritan Hospital