Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jaden Johnson

Summary

As patient service professional, brings valuable experience in addressing and resolving patient issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Experienced with handling patient interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high patient satisfaction and fostering loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Endoscopy Technician

CHI Memorial Hospital Hixson
10.2023 - Current
  • Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
  • Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
  • Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.

Patient Care Technician

Children's Hospital at Erlanger
07.2022 - 07.2023
  • Performed hourly rounds and responded promptly to call lights.
  • Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
  • Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

Server

Olive Garden Italian Kitchen
09.2021 - 07.2023
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Prepared and served food and beverages to customers.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Childcare Assistant

Hamilton County Department of Education
01.2023 - 05.2023
  • Developed and implemented age-appropriate activities for recreation programs.
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces.
  • Helped children develop positive interpersonal relationships with peers and adults.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.

Hostess

Home Folks Family Restaurant
04.2020 - 08.2021
  • Engaged with guests to maximize satisfaction with food and service.
  • Monitored restaurant activity to determine seating and dining flow.
  • Escorted guests to proper tables or offered open seating options in bar and patio areas.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Server

Southern Restaurant
07.2019 - 03.2020
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Provided efficient and courteous service to customers.

Education

Pre-Nursing -

University of Tennessee of Chattanooga
Chattanooga, TN
05.2021

High School Diploma -

Soddy Daisy High School
Soddy-Daisy, TN
05-2021

Skills

  • Acute and Rehabilitative Care
  • Professional Bedside Manner
  • Culturally Competent Care
  • Mobility Assistance Aptitude
  • Patient Service
  • Vitals Documentation
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Problem-solving
  • Cheerful and energetic

Accomplishments

  • Distinguished Young Women: Character Award, 2020
  • TASC: East Tennessee Representative of Student Councils, 2020-2021
  • BETA CLUB, 2019-2021
  • National Honors Society, 2020-2021

Certification

CPR Certified

Timeline

Endoscopy Technician

CHI Memorial Hospital Hixson
10.2023 - Current

Childcare Assistant

Hamilton County Department of Education
01.2023 - 05.2023

Patient Care Technician

Children's Hospital at Erlanger
07.2022 - 07.2023

Server

Olive Garden Italian Kitchen
09.2021 - 07.2023

Hostess

Home Folks Family Restaurant
04.2020 - 08.2021

Server

Southern Restaurant
07.2019 - 03.2020

Pre-Nursing -

University of Tennessee of Chattanooga

High School Diploma -

Soddy Daisy High School

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