Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jaden Jose Lugo

El Paso,TX

Summary

Dynamic and dedicated communications technician with seven years of hands-on experience in troubleshooting and installing cameras, faceplates, and phone systems. Strong technical expertise in wiring, cabling, and system installations, consistently delivering tasks with speed and precision. Professional hospitality worker adept at thriving in fast-paced environments while ensuring exceptional customer service and satisfaction. Committed to teamwork and adaptability, effectively managing multiple tasks while maintaining an organized workspace and fostering positive communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cable Contractor / Communications Technician

Firm Step Solutions
03.2014 - Current
  • Installed, maintained, troubleshot, and repaired cabling systems.
  • Experienced with RJ45, RJ12, racks, servers, and J-hooks.
  • Ran, tested, and terminated CAT5 & CAT6 cables accurately.
  • Worked independently and in team environments.
  • Measured distances accurately using tapes and other devices.
  • Operated ladders up to 28 feet while carrying up to 75 pounds.

Camera Installer

Firm Step Solutions
03.2016 - Current
  • Installed and configured security camera systems.
  • Ensured precise cable routing, termination, and testing for optimal performance.
  • Installed and configured various camera systems for residential and commercial properties.
  • Maintained accurate inventory of equipment and ensured proper tools were utilized for installations.
  • Troubleshot technical issues related to camera setup and provided timely resolutions.
  • Enhanced surveillance capabilities for clients with expert camera placement and configuration.

Salesperson

Epcom
06.2023 - 07.2023
  • Engaged customers to understand needs and recommend suitable products.
  • Collaborated with team members to enhance customer service experience.
  • Briefly trained new staff on sales techniques and store policies.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Maintained current knowledge of evolving changes in marketplace.

Server/Waiter

Grace Gardens
02.2022 - 11.2022
  • Completed training and certification in networking fundamentals.
  • Server/Waitress - Grace Gardens
  • Consists of 8-20 hrs per week
  • Help prep food
  • Help set up venue
  • Greet guests with a friendly smile
  • Serve Drinks
  • Serve meals
  • Constantly checking up on the guests
  • Keep kitchen clean
  • Wash dishes
  • Polish cups and silverware
  • Buss
  • Help with takedown (venue and ceremonies)

Education

General Business - General Business

The University of Texas At El Paso
El Paso, TX
03-2027

Diploma - Science Technology Engineering And Mathematics

Montwood High School
El Paso, TX
07.2021

Skills

  • Certified in Network Pro
  • Technical troubleshooting & performance testing
  • Installation & repair of office equipment (faceplates, phones, RJ45, RJ11, etc)
  • Cable installation: CAT5 & CAT6, camera systems, racks, servers, J-hooks
  • Equipment upgrades & testing
  • Planning, coordination, and time management
  • Sales, marketing, and multitasking abilities
  • Installing flat-screen TVs on walls
  • Adaptable, self-motivated, and responsible
  • Strong listening and communication skills

Certification

  • Certification in Network Pro
  • Elected Director of the Dance Team Crosspoint Church, El Paso, TX
  • 2021 UTEP Deans list
  • AutoCad Certified
  • PLTW engineering Highschool Graduate

Timeline

Salesperson

Epcom
06.2023 - 07.2023

Server/Waiter

Grace Gardens
02.2022 - 11.2022

Camera Installer

Firm Step Solutions
03.2016 - Current

Cable Contractor / Communications Technician

Firm Step Solutions
03.2014 - Current

General Business - General Business

The University of Texas At El Paso

Diploma - Science Technology Engineering And Mathematics

Montwood High School