Jaden Brooks
Belleville,IL
Summary
Highly skilled and adaptable Medical Assistant/Receptionist with comprehensive expertise in front and back office operations within healthcare environments.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Mercy-Anderson Hematology and Oncology
Maryville, Illinois
09.2024 - Current
- Coordinated patient appointments and follow-up visits to optimize scheduling efficiency.
- Managed electronic health records, ensuring accuracy and maintaining confidentiality.
- Assisted patients with vital sign documentation and comprehensive medical histories.
- Supported oncologists during examinations and procedures for enhanced patient care.
- Educated patients on treatment plans and medication instructions with clarity.
- Collaborated with nursing staff to streamline patient care processes.
- Provided emotional support to families navigating difficult diagnoses or prognoses.
- Scheduled diagnostic tests and imaging studies as required by physicians.
Medical Assistant
Allergy Asthma & Immunology
O'Fallon, IL
03.2024 - 07.2024
- Maintain and update patient medical records and ensure accurate documentation of all procedures and treatments.
- Prepare patients for examination by taking vital signs (e.g., blood pressure, temperature, pulse), recording medical histories, and performing basic physical assessments.
- Assist with allergy testing procedures, including skin prick tests or patch tests, and prepare the necessary equipment.
- Prepare and administer allergy injections or immunotherapy, and monitor patients for any adverse reactions.
- Administer prescribed medications as directed by the physician, including oral medications and injections.
- Be prepared to respond to allergic reactions or asthma attacks, including administering emergency medications if necessary.
Retail Salespersons, Cashier
Old Navy
Texarkana, TX
07.2023 - 02.2024
- Greet and assist customers, handle returns and exchanges, and address concerns.
- Operate the cash register, process payments, and promote additional sales.
- Stock shelves, maintain store cleanliness, and assist with visual merchandising.
- Manage cash drawers, perform cash reconciliation, and ensure accurate transaction records.
- Collaborate with team members, support training, and contribute to store goals.
FOH Shiftleader
McAlisters Deli
Shiloh, IL
02.2022 - 06.2023
- Oversee and train FOH staff, manage shifts, and ensure effective team performance.
- Address customer concerns, ensure a positive dining experience, and handle complaints.
- Manage daily front-of-house operations, including opening/closing procedures and maintaining cleanliness.
- Oversee cash register operations, handle cash, and ensure accurate financial transactions.
- Monitor inventory levels, assist with ordering supplies, and ensure proper stock levels.
Hostess, To-go Server
Texas Roadhouse
North Charleston, SC
01.2019 - 10.2021
- Welcome and seat guests, manage waitlists, and provide accurate wait time estimates.
- Take and process to-go orders, prepare orders for pickup, and ensure accuracy.
- Address guest inquiries and concerns, and provide excellent service both in-house and for to-go orders.
- Maintain a clean and organized front-of-house area, including dining and waiting areas.
- Coordinate with servers and kitchen staff to ensure smooth operations and timely service.
Education
Certificate - Certified Clinical Medical Assistant
Texarkana College-NHA
Texarkana, Texas07.2024
Certificate - Registered Phlebotomy Tech (RPT)
Texarkana College-NHA
Texarkana, Texas07.2024
Certificate - Electrocardiography (EKG) Technician
Texarkana College-NHA
Texarkana, Texas07.2024
High School -
Stratford High
Goose Creek, South Carolina06.2021
Skills
- Familiarity with medical equipment
- Electronic health records (EHR)
- Basic laboratory procedures
- EKG
- Phlebotomy
- Proficiency in taking vital signs
- Administering medications
- Assisting with medical procedures
- Effective communication with patients
- Patient education
- Addressing patient concerns
- Competency in managing medical records
- Multitasking
- Prioritizing tasks
- Maintaining a well-organized workspace
- CPR certified
- Patient care coordination
- Vital sign assessment
- Medical receptionist experience
Accomplishments
- National Honors Society in High School and College
Languages
English
Professional
Affiliations
- FCA (Fellowship of Christian Athletes)
- Elementary Ministry Leader
- Honor Band (Flute Player)
Timeline
Medical Assistant/Receptionist
Mercy-Anderson Hematology and Oncology
09.2024 - Current
Medical Assistant
Allergy Asthma & Immunology
03.2024 - 07.2024
Retail Salespersons, Cashier
Old Navy
07.2023 - 02.2024
FOH Shiftleader
McAlisters Deli
02.2022 - 06.2023
Hostess, To-go Server
Texas Roadhouse
01.2019 - 10.2021
Certificate - Certified Clinical Medical Assistant
Texarkana College-NHA
Certificate - Registered Phlebotomy Tech (RPT)
Texarkana College-NHA
Certificate - Electrocardiography (EKG) Technician
Texarkana College-NHA
High School -
Stratford High
Similar Profiles
Jessica TieckelmannJessica Tieckelmann
Human Resources Manager at US Oncology/New York Oncology HematologyHuman Resources Manager at US Oncology/New York Oncology Hematology
Michelle YoungbloodMichelle Youngblood
Palliative Care Nurse Practitioner at Tennessee Oncology And HematologyPalliative Care Nurse Practitioner at Tennessee Oncology And Hematology
Shelby MilbyShelby Milby
Infusion Coordinator at Maryland Oncology HematologyInfusion Coordinator at Maryland Oncology Hematology
Alex BlairAlex Blair
Firefighter/Engineer at City of BellevilleFirefighter/Engineer at City of Belleville
Theodore YoungTheodore Young
Production Worker at Panera BreadProduction Worker at Panera Bread