Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaden Lambert

Austin,TX

Summary

Punctual and honest student with solid background in high demand environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Thai Fresh
10.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Casey’s New Orleans Snow Balls
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Cashier Team Lead

Fresa’s Chicken Al Carbon
10.2021 - 03.2023
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Operated POS cash register and equipment to collect payments.

Cashier

Whatabuger
10.2020 - 09.2021
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Education

No Degree - Nursing

Austin Community College
Austin, TX
05.2027

Skills

  • POS Transactions
  • Providing Feedback
  • BLS Provider
  • Certified nurse aide
  • Time management
  • Eye for detail
  • Costumer service
  • Strong work ethic

Certification

  • CNA - Certified Nurse Assistant
  • BLS - Basic Life Support Provider

Timeline

Server

Thai Fresh
10.2024 - Current

Server

Casey’s New Orleans Snow Balls
03.2022 - Current

Cashier Team Lead

Fresa’s Chicken Al Carbon
10.2021 - 03.2023

Cashier

Whatabuger
10.2020 - 09.2021

No Degree - Nursing

Austin Community College

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Jaden Lambert