Jaden Livingston
Lancaster,CA
Summary
Motivated Service Worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Bartender
Broken Bit Steakhouse
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Rancho Vista Golf Club
09.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Lead
Complexity Wine Lounge
08.2019 - 09.2023
- Cultivate warm relationships with regular customers.
- Work with POS system to place orders, manage bills and handle complimentary items.
- Increase sales significantly by upselling higher-end products to customers.
- Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Handle customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversee daily operations of service team, delegated tasks, and trained new staff.
Receptionist
Bella West Spa And Salon
07.2020 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Managed multiple tasks and met time-sensitive deadlines.
- Sorted, received and distributed mail correspondence
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Host
Scramblez Grille And Bar
02.2019 - 11.2019
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Documented reservations and communicated changes to guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Quartz Hill High School
Lancaster, CA06.2020
Bachelor of Science - Business Administration
College of The Canyons
Valencia, CA05.2026
Skills
- Microsoft 365 Office
- Toast POS
- Team Leadership
- Teamwork and Collaboration
- Critical Thinking
- Customer Service
- Organization and Efficiency
- Attention to Detail
Timeline
Bartender
Broken Bit Steakhouse
01.2024 - Current
Server
Rancho Vista Golf Club
09.2023 - 01.2024
Receptionist
Bella West Spa And Salon
07.2020 - 10.2020
Shift Lead
Complexity Wine Lounge
08.2019 - 09.2023
Host
Scramblez Grille And Bar
02.2019 - 11.2019
High School Diploma -
Quartz Hill High School
Bachelor of Science - Business Administration
College of The Canyons
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