Jaden Lock-Hart
Brooklyn
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Trainer
Chipotle Mexican Grill
03.2024 - Current
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Established a culture of continuous learning, promoting professional development opportunities for employees across the organization.
- Implemented new learning strategies depending upon employees' skill levels.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Monitored participant workflow and behaviors throughout training process.
- Provided coaching and mentoring to employees.
Crew Member
Chipotle Mexican Grill
09.2023 - 03.2024
- Worked front counter, online delivery and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Express Factory Outlet
01.2023 - 05.2023
- Customer service, Sales floor management, Cashiering and registration, Stockroom organization and maintenance
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Temporary Baker
Allan’s Bakery
06.2022 - 08.2022
- Baking, working with foods and ingredients, Operating machinery, Customer service, Closing sales
Building Supervisor Assistant
Reginald Hart
10.2021 - 05.2022
- Industrial cleaning, Building maintenance
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
- Collaborated with housekeeping staff to ensure all rooms were maintained at the highest level of cleanliness and functionality.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collected rent, deposits and payments from tenants.
- Kept common areas clean and well-maintained, contributing to a welcoming environment for tenants.
Education
Incomplete - Pre-Medicine
Medgar Evers College-CUNY
Brooklyn, NYDiploma -
Performing Arts & Technology High School
Brooklyn, NY06.2023
Skills
- Versatile, receptive, and adept
- Public Speaking
- Virtual Training
- Training and coaching
- Customer Service
- Teamwork and Collaboration
- Time Management
- Cash Handling
- Customer Engagement
- Housekeeping
- Interpersonal communication aptitude
- Critical Thinking
Awards
- Principal Honor Roll 2021
- Student of the Month
- Honor Roll 2022
- Honor Roll 2023
- Certificate of Recognition
Certification
- Security Guard Training , SOA Security Training Center - 05/20/2024
Timeline
Certified Trainer
Chipotle Mexican Grill
03.2024 - Current
Crew Member
Chipotle Mexican Grill
09.2023 - 03.2024
Sales Associate
Express Factory Outlet
01.2023 - 05.2023
Temporary Baker
Allan’s Bakery
06.2022 - 08.2022
Building Supervisor Assistant
Reginald Hart
10.2021 - 05.2022
Incomplete - Pre-Medicine
Medgar Evers College-CUNY
Diploma -
Performing Arts & Technology High School