Jaden Martinez
Clovis,NM
Summary
Dynamic Shift Manager with a proven track record at McDonald's, enhancing team performance and ensuring compliance with standards. Skilled in employee training and decision-making, with a history as a sports team captain, demonstrating leadership and motivational abilities. Achieved seamless shift scheduling and excelled in customer service under pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
02.2021 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Excelled in every store position and regularly backed up front-line staff.
- Ensured daily deposit was accurately entered and delivered daily.
Education
High School Diploma -
Clovis Christian School
Clovis, NM05-2024
Skills
- Team Development
- Workplace Safety
- Employee Training
- Decision-Making
- Shift Leadership
- Schedule Oversight
- High School Basketball and Football Team Captain
Certification
- Licensed CDL Class A
Timeline
Shift Manager
McDonald's
02.2021 - Current
High School Diploma -
Clovis Christian School