Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Massie

Pittsburgh,Pennsylvania

Summary

At McDonald's, I excelled as a Crew Trainer, where I spearheaded employee training, enhancing team performance through effective coaching in customer service and food safety. My leadership and onboarding skills fostered a culture of excellence and efficiency, significantly contributing to our team's success.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
06.2021 - 08.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma -

Duquesne University
Pittsburgh
06-2024

Skills

  • Team Leadership
  • Employee Onboarding
  • Coaching and Mentoring
  • Policies and Procedures

Timeline

Crew Trainer

McDonald's
06.2021 - 08.2024

High School Diploma -

Duquesne University
Jaden Massie