Jaden Merrill-Klopman
Barrington,NH
Summary
Poised individual with well-developed skills resulting from career spanning many years working as Service Advisor. Decisive multi-tasker with drive to take on new opportunities with great organization.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Dunkin' Donuts
Cobleskill, New York
09.2024 - 12.2024
- Packaged and bagged cooked food and prepared items.
- Provided customer service support when needed.
- Resolved customer service inquiries promptly and efficiently.
- Ensured compliance with all health regulations related to food service operations.
- Identified and addressed areas of improvement in food quality, presentation and service.
Beauty Advisor
Ulta Beauty
Utica, New York
06.2024 - 09.2024
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Maintained records related to sales for store management.
- Ticketed, arranged and displayed merchandise to promote sales.
- Recommended merchandise based on expert product knowledge and client preferences.
- Evaluated customer skin to determine unique conditions and skin type.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Managed inventory levels by monitoring stock levels regularly.
Wait Staff Member
Cobleskill diner
Cobleskill, NY
02.2021 - 10.2023
- Responded to ad hoc cleaning duties at end of shift.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Processed payments accurately using cash registers or point-of-sale systems.
- Addressed complaints to kitchen staff and served replacement items.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
Babysitter
Fusion Church
Cobleskill, New York
11.2020 - 12.2021
- Tailoring activities based on the individual needs of each child under care.
- Monitored children's safety and well-being to prevent accidents and falls.
- Organized various activities, games, crafts and outings to keep children entertained.
- Read stories and played alphabet games to promote early literacy.
- Responsibly watched children while parents were out.
Tour Guide
Howe Caverns
Howes Cave, New York
02.2019 - 12.2019
- Collected fees and tickets from group members.
- Developed well-versed tour guides by mentoring and training peers.
- Conducted engaging and informative tours for groups of varying sizes, ensuring a memorable experience.
- Provided detailed information to tourists about local attractions and points of interest.
- Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.
- Performed regular research to keep information provided on tours accurate and up-to-date.
Education
Phlebotomist - Phlebotomy
MedCerts
Online01-2025
High School Diploma -
CRCS High School
Cobleskill, New York06-2024
Skills
- Providing customer service
- Customer service and communication skills
- Reliable transportation ownership
- Reliable time management
- Reliable collaboration abilities
- Written communication
- Verbal communication
- Critical thinking
- Task prioritization
- Planning
- Public speaking
- Adapting to Fast-paced environments
Timeline
Food Service Worker
Dunkin' Donuts
09.2024 - 12.2024
Beauty Advisor
Ulta Beauty
06.2024 - 09.2024
Wait Staff Member
Cobleskill diner
02.2021 - 10.2023
Babysitter
Fusion Church
11.2020 - 12.2021
Tour Guide
Howe Caverns
02.2019 - 12.2019
Phlebotomist - Phlebotomy
MedCerts
High School Diploma -
CRCS High School