IT Learning Services Intern (Remote)
University Hospitals
Cleveland, OH
09.2024 - 12.2024
- Identified training needs by collaborating with end-users from different IT departments, and analyzing workflows.
- Managed epic training assignments through UH GPS for new hires, ensuring proper course enrollment and tracking completion, supporting smooth onboarding and compliance.
- Tracked new hire training progress using Excel, documenting completed and missing courses to ensure compliance and support onboarding.
- Participated in virtual training sessions, adapting content to different learning styles.
- Created good documentation standards and coached team members and new hires on how to follow the documentation standards.
- Partnered with the business team and the IT team to develop better policies and procedures for new hires.
