Launched my own car rental business within the Turo app servicing the new york area. I became one of the first Hosts in the New York City area.
Achieved All-Star Host status. All-Star Hosts are the highest-rated, most experienced and responsive hosts on Turo. (receiving 100% across my acceptance rate, commitment rate, response rate, and five-star ratings)
Promoted business on social media platforms to maximize reach and generate revenue.
Handled customer inquiries and concerns courteously and professionally in a timely manner.
Partnered with travel nurse agency to market the business to potential guests, offering discounts to repeat customers.
Managed maintenance of the fleet, adhering to service schedules and keeping maintenance records up to date.
Monitored market conditions to set competitive rates, pricing structures and take advantage of emerging trends.
Lot Attendant
Icon Parking Systems
10.2019 - 01.2023
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Prepared and submitted reports to document activities and revenue.
Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.
Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Collected parking fees and issued parking tickets to generate revenue and enforce regulations.
Assistant Supervisor
JetSweep Cleaning
12.2018 - 10.2019
Supported Supervisor by preparing production reports and collating quality documentation.
Boosted team performance by developing customer service training materials and conducting service training.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Persistently reached out to customers with extremely past due accounts to recover lost revenue.
Gameroom Attendant
Chuck E Cheese
03.2017 - 11.2018
Delivered information and details of interest about facility to visitors.
Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
Memorized games and rules to facilitate positive entertainment experience.
Stocked and maintained game room tokens, cards and board games for patron convenience.
Processed orders and sent to kitchen employees for preparation.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Olympus Academy
Brooklyn, NY
07.2018
Skills
Administrative Support
Operational Efficiency
Critical Thinking
Customer Retention
Customer Satisfaction
Data Entry
Project Management
Financial Statements
Social Media Networking
Basic Repairs
Hobbies & Interests
Software engineering
RC Car/Truck Racing at Floyd Bennett Field
Autism awareness and acceptance advocacy
I make my own hair products and I will soon start selling them under my brand Evolut.
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated