Summary
Overview
Work History
Education
Skills
Timeline
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Jaden Terreforte

Hampton,VA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Associate

Wal-Mart Supercenter
Newport News, VA
08.2021 - 03.2022
  • Developed and actualized customer service initiatives to decrease wait times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered basic technical support for clients on wide range of company products.
  • Responded to customer calls and emails to answer questions about products and services.

Customer Service Cashier

McDonald's
Newport News, VA
05.2020 - 06.2021
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

High School Diploma -

Woodside High School
Newport News, VA
09.2020 - 06.2021

Skills

Self-direction

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Timeline

Customer Service Associate

Wal-Mart Supercenter
08.2021 - 03.2022

High School Diploma -

Woodside High School
09.2020 - 06.2021

Customer Service Cashier

McDonald's
05.2020 - 06.2021

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Jaden Terreforte