Jaden Trujillo
Westminster,CO
Summary
Always striving for excellence and efficiency. Significantly enhanced customer satisfaction and operational smoothness. Have expertise in inventory control and a track record of developing a loyal clientele base underscore commitment to excellence. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional with FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
6
6
years of professional experience
Work History
Restaurant Service Manager
Spruce Farm & Fish at Hotel Boulderado
01.2023 - 09.2024
- Coordinated staff scheduling practices that balanced employee needs and operational requirements.
- Ensured consistent food quality, working closely with kitchen staff and chefs to maintain high standards of preparation and presentation.
- Developed loyal clientele base through attentive service delivery and proactive engagement in community outreach.
- Managed financial reporting tasks accurately, completed accurate safe counting on daily basis.
- Entrusted with petty cash and petty cash checks
- Completed bar inventory on weekly basis
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for a restaurant with social relevancy.
- Conducted interviews for new front of house staff
- Proficient in programming Aloha POS systems.
Restaurant Supervisor
Spruce Farm & Fish at Hotel Boulderado
03.2022 - 12.2022
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
Kitchen Expeditor
Spruce Farm & Fish at Hotel Boulderado
10.2018 - 12.2022
- Collaborated with chefs on daily specials, understanding ingredients used and preparation methods for accurate communication to servers.
- Enhanced kitchen efficiency by streamlining communication between cooks and servers.
- Maintained strong knowledge of current menu offerings, enabling effective communication with both kitchen staff and servers regarding dish details.
- Provided support to BOH and FOH staff during peak hours, expediting orders efficiently and accurately.
- Maintained high food quality standards with frequent checks on prepared dishes before serving.
- Managed a high-volume cooking line with 5 cooks and a chef on a daily basis.
Restaurant Server
Spruce Farm & Fish at Hotel Boulderado
05.2019 - 03.2022
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served private parties of 20+ guests
Education
Bachelor of Science - Integrative Physiology
University of Colorado
Boulder, CO05.2021
Skills
- Team Management
- Customer Satisfaction
- Inventory control and record keeping
- Cash Handling
- Detail Oriented
- High-volume dining
- Complaint resolution
- Staff Scheduling
Timeline
Restaurant Service Manager
Spruce Farm & Fish at Hotel Boulderado
01.2023 - 09.2024
Restaurant Supervisor
Spruce Farm & Fish at Hotel Boulderado
03.2022 - 12.2022
Restaurant Server
Spruce Farm & Fish at Hotel Boulderado
05.2019 - 03.2022
Kitchen Expeditor
Spruce Farm & Fish at Hotel Boulderado
10.2018 - 12.2022
Bachelor of Science - Integrative Physiology
University of Colorado
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