Proven leader with a track record of enhancing team performance at Juana's Pagodas & Sailors' Grill. Excelled in staff training, fostering a culture of open communication and problem-solving. Demonstrated expertise in cash handling and POS system operation, significantly reducing discrepancies. Skilled in conflict resolution, ensuring a harmonious work environment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Juana's Pagodas & Sailors' Grill
03.2022 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Education
Bachelor of Science - Computer Science
The University of West Florida
Pensacola, FL
05-2026
Skills
Positive Attitude
Cash Handling
Team Leadership
Problem-Solving
Customer service focus
Decision-making capabilities
Strong verbal and written communication
Conflict Resolution
Staff Training and Development
POS System Operation
Assigning Work
Timeline
Shift Leader
Juana's Pagodas & Sailors' Grill
03.2022 - Current
Bachelor of Science - Computer Science
The University of West Florida
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