Professional Summary
Overview
Work History
Education
Skills
Timeline

Jaden Mays

Positive Leaps
Hamilton,OH
6
years of professional experience

Bachelor's degree in Psychological Science with a minor in Commerce, combining expertise in human behavior, research methods, communication, and business fundamentals. Dedicated to helping others and building meaningful professional relationships through empathy, critical thinking, and problem-solving. Eager to contribute to a dynamic team, expand my skills through hands-on experience, and pursue continued growth through graduate education while advancing in a rewarding career.

Work History

Child Behavior Specialist

1 Year 2 Months
Positive Leaps | 11.2024 - 01.2026
  • Lead therapeutic / psycho-educational group sessions for children to provide a safe, structured learning environment that supports children’s behavioral and social-skills growth.
  • Crisis prevention and de-escalation.
  • Developed and implemented individualized behavior intervention plans for diverse student populations.
  • Track, document, and maintain clinical data, progress on treatment goals, behavior metrics, etc.
  • Assess and manage clients in acute distress or at risk of self-harm or harm to others.
  • Conducted behavioral assessments to identify triggers and reinforce positive behaviors.

Order Processor

1 Year 8 Months
D&S Incorporation | 06.2022 - 02.2024
  • Processed high-volume orders efficiently by generating invoices and shipping labels to properly bill and ship customer orders.
  • Liaised with suppliers and vendors for prompt delivery of orders.
  • Identified areas for process improvement, enhancing workflow efficiency by implementing new procedures.
  • Ensured accuracy of data entry by cross-referencing with source documents.
  • Answering customer questions and phone service

Memory Care Server

2 Years
Storypoint Senior Living | 04.2020 - 04.2022
  • Served meal service to memory care residents while providing compassionate assistance, accommodating dietary requirements, and supporting residents' comfort through attentive customer service and teamwork.
  • Managed dining room workflow during peak hours, optimizing service efficiency and resident enjoyment.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment for residents.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Arts - Psychological Science

Miami University | Hamilton, OH | 12-2024

Status: Graduated

Academic Highlights:

  • Completed AP courses in Neuroscience, Forensics, Adolescent Development, and Research Designs.
  • Dean’s List Fall 2021-2022.
  • Presidents List Fall 2022, Spring 2023, and Fall 2024.
  • 3.58 GPA

Minor - Commerce

Miami University | Hamilton, Ohio | 12-2024
Relevant Coursework: Introduction to Business Law, Introduction to Management, Introduction to Marketing.

GED

Hamilton High School | Hamilton, OH | 06-2020
  • Status: Graduated
  • Honor Society Club (2017-18)
  • Participated in NJROTC Navy Program
  • GPA: 3.8

Skills

Research and analysis
Positive reinforcement
Behavior observation and documentation
Problem solving
Critical thinking
Time management
Teamwork and collaboration
Verbal and written communication

Timeline

Child Behavior Specialist

Positive Leaps
11.2024 - 01.2026Read More

Order Processor

D&S Incorporation
06.2022 - 02.2024Read More

Memory Care Server

Storypoint Senior Living
04.2020 - 04.2022Read More

Hamilton High School

GED
Read More

Miami University

Minor from Commerce
Read More

Miami University

Bachelor of Arts from Psychological Science
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Jaden Mays