Jaden Munoz
Oceanside,CA
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions. Feel free to contact me at Jadenwakefield.4@gmail.com or 760-390-0499.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Sephora
Carlsbad, CA
01.2023 - Current
- Attended product training sessions to stay updated on new products and trends in the industry.
- Created a positive shopping experience for each customer through effective communication skills.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Resolved customer complaints in a timely manner while adhering to company policies.
- Demonstrated excellent multitasking abilities while performing various duties simultaneously.
Manager
Past Times Cafe
Laveen , California
08.2018 - 06.2022
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Shift Leader
Crumbl cookies Cookies
Laveen, AZ
03.2019 - 01.2022
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Education
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute
Beverly Hills, CA06-2025
Skills
- Customer Needs Assessment
- Relationship Building
- Sales proficiency
- Payment Processing
- Product Demonstrations
- Customer Engagement
- Cosmetics and Facial Care Services
- Service Consultations
- Inventory Control
- Medical Terminology
Accomplishments
- Valedictorian
Timeline
Beauty Advisor
Sephora
01.2023 - Current
Shift Leader
Crumbl cookies Cookies
03.2019 - 01.2022
Manager
Past Times Cafe
08.2018 - 06.2022
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute