Jaden Ventura
Albany,NY
Summary
Professional customer service specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Host
Kazan Sushi, Ramen & BBQ
10.2024 - Current
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Answered phones promptly to record and confirm reservations.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped service staff handle demand by distributing food and beverages.
File Clerk
Muchnick Golieb & Golieb
06.2024 - 09.2024
- Managed and organized physical and digital filing systems for easy access and retrieval.
- Monitored and ordered office supplies necessary for filing and record-keeping activities.
- Maintained records of filing activities, including document tracking and storage locations.
- Modified or improved filing systems or implemented new filing systems.
- Retrieved requested files and delivered to appropriate personnel.
- Collaborated with team members to update and maintain office filing procedures.
- Scanned, indexed, and archived documents, ensuring compliance with company policies.
- Completed day-to-day duties accurately and efficiently.
Retail Sales Associate
Victoria's Secret PINK
06.2023 - 04.2024
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Organized store by returning merchandise to proper areas and restocked displays
- Opened and closed cash registers by counting money, separating charge slips and balancing
Packing/Shipping Associate
Wrap & Send Services
06.2021 - 08.2022
- Ensured that all merchandise and packing labels were accurate for shipping of Bloomingdale's and Saks orders
- Packed and labeled boxes with maximum efficiency.
- Maintained organized storage areas for easy retrieval of products during order preparation.
- Packed and labeled boxes with maximum efficiency.
- Consistently met or exceeded performance metrics while maintaining high-quality standards in all aspects of work.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
Education
Bachelor of Science - Human Biology
SUNY At Albany
Albany, NY05-2026
High School Diploma -
Gramercy Arts High School
New York, NY06-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Server support
- Telephone reception
- Foreign language skills
Timeline
Host
Kazan Sushi, Ramen & BBQ
10.2024 - Current
File Clerk
Muchnick Golieb & Golieb
06.2024 - 09.2024
Retail Sales Associate
Victoria's Secret PINK
06.2023 - 04.2024
Packing/Shipping Associate
Wrap & Send Services
06.2021 - 08.2022
Bachelor of Science - Human Biology
SUNY At Albany
High School Diploma -
Gramercy Arts High School
Similar Profiles
Cesar NuñezCesar Nuñez
Dishwasher at totto ramen and sushi barDishwasher at totto ramen and sushi bar
Kyeria RodasKyeria Rodas
Hostess at Domo Japanese Hibachi Grill, Sushi And RamenHostess at Domo Japanese Hibachi Grill, Sushi And Ramen
Thong TrinhThong Trinh
SERVER at JIRO SUSHI & RAMENSERVER at JIRO SUSHI & RAMEN