Jadiel Ayala Santana

Drill Instructor

US Marines Corps

Parris Island, SC

04.2017 - Current

Optimized training initiatives and workflow management by coordinating training schedules across sites with other supervisors and managers.
Analyzed and evaluated training programs to assess their effectiveness.
Provided coaching and mentoring to enhance employee performance.
Provided comprehensive training and mentorship to 400-500 fresh hires each week, enabling their seamless integration into different positions.
Established and maintained quality control standards.
Formulated task-based proficiencies and metrics for evaluation.
Contributed to the development and implementation of staff policies and procedures.
Supported management in recruitment, training, performance reviews, and disciplinary actions.
"Collaborated with cross-functional teams to optimize workflow processes."
Led regular staff meetings to address progress, challenges, and improvement opportunities.
Facilitated clear and concise communication with customers regarding their inquiries and complaints.
Recorded and tracked customer interactions accurately.
Coordinated employee schedules and maintained accurate timekeeping records.
Guaranteed strict adherence to safety protocols by all employees.
Managed inventory levels through monitoring and ordering of supplies as required.
Facilitated team building activities aimed at boosting staff morale.
Played a key role in enhancing the development of operational plans, tactics, and procedures for high-risk mitigation.
Collaborated with various DOD agencies for seamless mission execution.
Developed detailed documentation outlining incidents witnessed during security rounds and investigative tasks.
Effectively communicated water safety practices and procedures to educate patrons through verbal interaction and live demonstrations.
Conducted ongoing safety inspections to pinpoint and address potential hazards in buildings.
Continuously enhanced skills in fire suppression tactics by actively participating in training drills and exercises.
Swiftly addressed hazardous materials incidents by swiftly containing spills or leaks with the use of proper protective gear.
Assisted in cleaning up hazardous materials following an incident scene.