Ja’Diya Williams
Memphis,TN
Summary
I am a Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Material Handler
Ranstad Staffing
05.2024 - 08.2024
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Material Handler
Amazon
09.2023 - 06.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Receptionist
Brookdale Assisted Living
06.2022 - 08.2023
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Cashier
Tj Beauty
01.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Raleigh Egypt High School
Memphis, TN06.2021
Skills
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Workplace Cleanliness
- Attention to Detail
- Package handling
- Warehouse Operations
- Materials handling and transport
- Teamwork and Collaboration
- Customer Service
- Equipment safety
- Warehouse Safety
- Material packaging
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Order Taking
- Basic Math Competence
- Cash register systems
- Issue Resolution
- Computer Operations Management
- Data Entry
- Listening Skills
- Problem-solving skills
- Team Collaboration
- Telephone Etiquette
- Scheduling
- Verbal and written communication
- Administrative Skills
- Office Organization
- Hospitality services
- Front Office Management
- Sensitive information handling
- Meeting Scheduling
Timeline
Material Handler
Ranstad Staffing
05.2024 - 08.2024
Material Handler
Amazon
09.2023 - 06.2024
Receptionist
Brookdale Assisted Living
06.2022 - 08.2023
Cashier
Tj Beauty
01.2021 - 06.2022
High School Diploma -
Raleigh Egypt High School
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