Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JADIZ MARSHALL

Fernandina Beach,Florida

Summary

Licensed Community Association Manager and Real Estate Professional offering 11 years of experience in Property Management, expertise in resident relations, sales, marketing, and business transactions.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Community Manager/Lease Up

Middleburg Management
02.2024 - Current
  • Oversee 250 single family homes, townhomes, and duplexes
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Managed social media platforms effectively for improved brand visibility and increased audience interaction.
  • Produced weekly financial, leasing activity, and market reports for owners.
  • Maintained market knowledge and advised on lease rates.
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
  • Held construction progress and regular status meetings with project team.
  • Solicited bids for vendor contracts.
  • Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.
  • Performed construction owners and acceptance walks.
  • Planned outreach marketing events to bring awareness of our product to the community.
  • Planned resident events.


Portfolio Community Association Manager

Leland Management
07.2019 - 02.2024
  • Responsible for managing day to day activities of HOA and Condominium Associations totaling 1540 homes
  • Coordinate and oversaw large scale construction projects for condominium associations
  • Manage community common areas under CDD board of directors
  • Obtain competitive bids from vendors for small and large projects
  • Work with both homeowner and developer ran boards
  • Inspect property for compliance issues
  • Enforce community rules using written and verbal violations prior to association fines
  • Generate financial, facilities, and owner's reports
  • Notice, attend, and conduct Annual, Board, Budget, and Turnover Meetings
  • Generate and distribute meeting and community notices to owners, renters, and property management companies
  • Generate and maintain community websites
  • Developed and adhered to community budgetary restrictions in collaboration with board of directors
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support
  • Kept properties in compliance with local, state and federal regulations
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.

Property Administrator

Commonwealth Commercial Partners LLC
04.2018 - 05.2019
  • Assist in managing day to day operations of two Class A high-rise properties with a combined total of 640,00sf
  • Compiled multi-million-dollar annual budgets for both buildings
  • Answer phones and property emails
  • Execute vendor contracts for tenant buildouts and building improvements
  • Process vendor invoices
  • Generate monthly financial reports
  • Create spreadsheets to track building activity, maintenance requests, and contracts
  • Organize and execute building/tenant events
  • Operate building parking garage and card access system
  • Property accounting (collection deposits & tenant billbacks)
  • Perform a wide range of administrative, financial, and service-related functions through Microsoft Office Programs, Yardi, Skyline, and File Maker
  • Coordinate conference calls, including scheduling, managing reservations, and sending confirmations.

Assistant Community Director

Concord Rents
12.2017 - 04.2018
  • Generated financial statements and facilitated account closing procedures each month
  • Analyzed monthly balance sheet accounts for corporate reporting
  • Introduced and monitored effective lease renewal programs
  • Verified income, assets, and expenses to complete a file tracking sheet for each applicant
  • Completed final move-out walk-throughs for tenants
  • Analyzed and evaluated monthly and quarterly financial statements
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans
  • Prepared specifications, solicited bids and approved subcontracts for building services
  • Maintained a sufficient Number of units so that they were market-ready at all times
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
  • Managed a community of nearly 200 apartment homes
  • Completed annual rent calculations using housing database software
  • Maintained constant balance of property petty cash account
  • Carefully screened applicants for tenancy
  • Verified that all customer complaints were handled promptly and appropriately
  • Followed up on delinquent tenants and coordinated collection procedures
  • Scheduled contractors for maintenance issues.

Leasing Specialist

Harbor Group Management
05.2014 - 12.2017
  • Pleasantly greeted visitors, asked questions, and offered assistance
  • Kept accurate records of all resident correspondence using MRI and Yardi
  • Followed-up with prospects daily and completed weekly marketing and leasing reports
  • Distributed and followed up on resident renewal notices
  • Answered phone calls and emails and responded to questions from prospects and residents quickly and effectively
  • Showed apartments to potential tenants and answered questions regarding community
  • Set appointment times for individuals to tour facilities and see available units
  • Invited prospects to fill out application upon completion of property tour
  • Collected, completed and processed lease applications
  • Regularly inspected curb appeal of facilities to keep property great shape
  • Worked with property managers to maintain market readiness and facilitate smooth transitions
  • Drafted comprehensive marketing and leasing plans
  • Trained leasing professionals on regulatory requirements, company policies and office procedures
  • Created proposals, lease offers, and documents for incoming and current residents
  • Post Daily leasing ads
  • Plan and host community events.

Leasing Agent

Lynd Management
02.2013 - 05.2014
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Completed final move-out walk-throughs for tenants
  • Maintained a sufficient number of market-ready units
  • Followed up on delinquent tenants and coordinated collection procedures
  • Invited prospects to fill out application upon completion of property tour
  • Distributed and followed up on resident renewal notices
  • Toured property with prospective residents and provided wealth of information in regard to its key features
  • Coordinated Resident Events Directed and coordinated marketing activities and policies to promote the property
  • Planned and executed internal and external events
  • Maintained property website including online touring and applications
  • Post daily leasing ads.

Assistant Property Manager

Benchmark West Apartments
01.2011 - 02.2013
  • Received customers positively by greeting them and assisting them with information on vacant units available for rent
  • Asked proper questions and held long discussions with the clients to assess their needs regarding units
  • Made sure the application forms of the properties are properly filled by the applicants and assisted them in filling up the forms correctly
  • Evaluated the credit reports of the clients to ensure whether they fall under the established guidelines for buying properties
  • Conducted several background checks on the customers and clients prior to sealing any contract
  • Sorted customer queries and doubts over the phone and in personal meetings
  • Maintained and documented accurate records of new and existing customers for future business purposes
  • Decreased operating costs by 10% by implementing cost control procedures
  • Completed final move-out walk-throughs for tenants
  • Introduced and monitored effective lease renewal programs
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans
  • Prepared specifications, solicited bids and approved subcontracts for building services
  • Communicated effectively with owners, residents and onsite associates
  • Followed up on delinquent tenants and coordinated collection procedures
  • Communicated with landlord regarding building and tenant issues
  • Scheduled contractors for maintenance issues
  • Managed a community of nearly 60 apartment homes
  • Maintained original leases and renewals for the management office
  • Verified income, assets and expenses and completed file tracking sheet for each applicant
  • Maintained constant balance of property petty cash account.

Education

Bachelor of Arts: Business Administration, Business Admin -

Florida State College at Jacksonville
Jacksonville, FL
04.2021

High School Diploma -

Fernandina Beach High School
Fernandina Beach, FL
05.2009

Skills

  • Advanced Microsoft Office Knowledge; Word, PowerPoint, Excel, Publisher, Access
  • Strong communication skills written and verbal
  • Vendor relationship management
  • Financial budgeting and reporting
  • Caliber, MRI, Yardi, Onesite, E-site, Skyline, Appfolio, DotLoop, Quickbooks, RealPage Products
  • Varies software knowledge
  • Building operations
  • Marketing and advertising
  • Property Improvements/Inspection
  • Contract Preparation
  • Client Relations
  • MLS Data Entry and Maintenance
  • Print and Digital Advertisement
  • Negotiation Management

Certification

  • Licensed Florida Community Association Manager - November 2019
  • Licensed Florida Real Estate Sales Associate - July 2019

Timeline

Community Manager/Lease Up

Middleburg Management
02.2024 - Current

Portfolio Community Association Manager

Leland Management
07.2019 - 02.2024

Property Administrator

Commonwealth Commercial Partners LLC
04.2018 - 05.2019

Assistant Community Director

Concord Rents
12.2017 - 04.2018

Leasing Specialist

Harbor Group Management
05.2014 - 12.2017

Leasing Agent

Lynd Management
02.2013 - 05.2014

Assistant Property Manager

Benchmark West Apartments
01.2011 - 02.2013

Bachelor of Arts: Business Administration, Business Admin -

Florida State College at Jacksonville

High School Diploma -

Fernandina Beach High School

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JADIZ MARSHALL