Jadna Silva
North Salt Lake
Summary
Dynamic health care professional with extensive experience in pre-hospital and inpatient care, specializing in emergency medical response. Proven ability to deliver exceptional problem-solving and decision-making skills as an emergency medical technician, ensuring effective assessments of medical situations while maintaining composure in high-pressure environments. Versatile team member within a Level One trauma center, serving as a CNA, scribe, and critical care technician, with strong proficiency in electronic health record management using Epic software. Committed to fostering trust and providing patient-centered support through respectful, sensitive interactions and clear communication with patients and their families. Additional background in restaurant service enhancing strength in communication, prioritization, and customer focus.
Overview
7
7
years of professional experience
Work History
Lead Emergency Medical Technician
University Of Utah Hospital
Salt Lake City, UT
07.2022 - Current
- Serve as lead technician in a Level 1 Trauma Center Emergency Department overseeing daily operations and workflow
- Supervise, mentor and support a team to ensure efficient patient care and compliance with department standards
- Coordinate staffing assignments, delegate tasks, and troubleshoot issues to maintain smooth operations in a high-volume, fast-paced environment
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Providing care between 5 and 10 patients at a time
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Charts all traumas, critical/non critical patients in accordance with hospital guidelines
- Places intravenous lines/intraosseous lines under the supervision of a physician/licensed staff member
- Reports all observed findings, concerns or changes in patient condition to a licensed staff member
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Leveraged defibrillator, oxygen, suction devices, CPR, LUCAS device and other procedures and medications to provide advanced medical care.
- Utilizes Epic electronic health record system to document patient care, update charts, and ensure accurate communication between providers.
Emergency Medical Technician Basic
American Medical Response, AMR
Manchester, NH
10.2021 - 05.2022
- Examines and evaluates patients to determine necessary care / course of treatment.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Entered patient data through electronic health records
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Operate and drive ambulance in conjunction with applicable safety policies and laws
- Immobilization and splinting of painful, swollen, or deformed neck or spine/extremities.
- Usage of basic airway adjuncts such as OPA, NPA, and Laryngeal mask airway.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
Licensed Nursing Assistant
Southern New Hampshire Medical Center
Nashua, NH
05.2021 - 05.2022
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record using Epic software.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Performs EKG's and application of telemetry monitors.
- Performs fundamentals of nursing care safely and effectively. Observes and reports all residents body changes to nurse.
- Assists with the maintenance of environment conducting to emotional well being of residents; remains sensitive to and aware of the need for communication and supportive listening.
- Maintains privacy, dignity, and confidentiality to ensure that residents rights are protected at all times.
- Facilitated personal hygiene management, feeding and ambulation.
Server
The Franconia Inn
Franconia, NH
06.2019 - 08.2019
- Delivered exceptional customer service, enhancing guest satisfaction and retention.
- Managed multiple tables efficiently, ensuring timely order delivery and service quality.
- Collaborated with kitchen staff to streamline food preparation and presentation processes.
- Implemented upselling techniques, contributing to increased sales revenue.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Current Education
Weber State University
Ogden, UTHigh School Diploma -
Nashua High School North
Nashua, NH5 2020
Skills
- Epic software EHR
- Basic life support
- Peripheral IV insertion and management
- Ultrasound-guided IV access
- IV Fluid Replacement
- Critical decision-making skills
- CPR and first aid
- Airway management
- Patient care
- Communication
- Time management
Languages
English
Native or Bilingual
Timeline
Lead Emergency Medical Technician
University Of Utah Hospital
07.2022 - Current
Emergency Medical Technician Basic
American Medical Response, AMR
10.2021 - 05.2022
Licensed Nursing Assistant
Southern New Hampshire Medical Center
05.2021 - 05.2022
Server
The Franconia Inn
06.2019 - 08.2019
High School Diploma -
Nashua High School North
Bachelor of Science - Current Education
Weber State University