Jadon Evans
Miramar,FL
Summary
Hello my name is Jadon Evans i am a 22 year old student looking for my first entry level IT position preferably or anything similar to gain experience and learn as i am eager to start learning in the field of technology. I am a Results-driven professional experienced in high-volume customer service roles, adept at swiftly resolving inquiries and technical challenges. Skilled in troubleshooting various systems, including kiosk and Wi-Fi issues, while consistently enhancing service quality. Currently pursuing CompTIA A+ and Network +certification to solidify technical support capabilities.
Overview
4
4
years of professional experience
Work History
AMC Associate
AMC Theatres
Florida
05.2022 - Current
- Delivered customer support in high-volume environment, ensuring timely resolution of inquiries
- Addressed customer concerns promptly
- Operated POS systems and handled transactions accurately
- Diagnosed kiosk and ticketing problems
- Coordinated with team members to streamline operations and enhance overall service quality
Education
Associates Degree - true
Broward College
08-2026
CompTIA A+ Certification in Progress -
true
Fort Lauderdale, FL08-2026
Skills
- POS systems
- Kiosk troubleshooting
- Device troubleshooting
- Wi-Fi troubleshooting
- Windows / macOS
- Technical support
- Troubleshooting skills
- Microsoft Office
- Google Workspace
- Customer service
Timeline
AMC Associate
AMC Theatres
05.2022 - Current
Associates Degree - true
Broward College
CompTIA A+ Certification in Progress -
true