Jadon Kieffer
Sioux Falls,SD
Summary
A motivated customer service professional with an extensive record of service driven experiences. Skills showcase a willingness to learn, flexibility and proactive initiative.
Overview
13
13
years of professional experience
Work History
GCA | Guiding Coaching Audit
Amazon
08.2024 - Current
- As a Guiding Coaching Audit you're not just helping fellow associates better themselves through observation and correction but looking at the bigger picture and the analytics of the situation to find the key error point whether it be the associate in front of you or somewhere further down the line.
- This is done by looking through multiple site statistics and piecing together the situation.
- I also helped create a 5s spot on all pick stations for 'bad barcode' totes by identifying the problem and helping create said solution.
Banker
Wells Fargo
01.2022 - 05.2024
- Through Wells Fargo I have mastered following policy and procedure to accurately service any potential client need in a timely manner.
- Learning numerous money movement operations and service skill techniques to better help clients everyday.
- Becoming a licensed notary early in my journey.
- Capable of working across multiple complex operating systems on the computer on a daily basis.
- It became second nature managing and staying on top of an ever changing schedule, making outbound sales calls and follow ups with clients and learning to read specialized queues to help sell or curate a personalized product plan for every client.
Cap Team 2
Walmart
11.2019 - 11.2021
- Walmart broadened my versatility by working me in almost every single department of the store except some roles that only members of management could accomplish.
- I started as a CAP 2 stocking associate but soon moved up by learning back room that had me both receiving and unloading.
- Shortly after I'd be trained as cashier, door security, HIPAA compliant health check screener (for COVID-19), remix team, fresh foods and produce associate, electronics, photo department, hardware, automotive, cart collection and sanitization, sporting goods, jewelry, toys, health and beauty, garden center, inventory controller, and seasonal.
- Each of these jobs having their own specific set of duties.
Front End
Menards
08.2015 - 08.2019
- Through my years at Menards, I have been trained in numerous positions being capable to do any job needed to be done.
- Menards has made me versatile and well equipped for change.
- Store opener, head cashiering, and service desk associate were some of my many roles I helped with to successfully run our store.
Cashier
Taco Bell
05.2014 - 06.2015
- I learned the importance of accuracy, speed and increased my multitasking skills.
Lawn Care Business
Self owned and operated
05.2012 - 04.2014
- Created and operated my own lawn care business
- I formulated my own customer contract, developed marketing strategies, solicited customers, provided lawn service, collected and recorded payments.
Education
Augustana University
Sioux Falls, SDLincoln High School
Sioux Falls, SD01-2017
Skills
- 12 years of customer service
- 10 years of cashiering
- 4 years of working across multiple computer programs
- 3 years of sales
- 3 years of warehouse experience
- 2 years of HIPAA certification
- 1 year of being a licensed Notary
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
GCA | Guiding Coaching Audit
Amazon
08.2024 - Current
Banker
Wells Fargo
01.2022 - 05.2024
Cap Team 2
Walmart
11.2019 - 11.2021
Front End
Menards
08.2015 - 08.2019
Cashier
Taco Bell
05.2014 - 06.2015
Lawn Care Business
Self owned and operated
05.2012 - 04.2014
Augustana University
Lincoln High School