Jadon Mammosser
Hickory,NC
Summary
Competent Accounts Receivable Specialist bringing 3 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
RPM Industrial Coatings Group Inc
04.2021 - 05.2024
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Generated monthly accounts receivable reports to submit developments for management review.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
- Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Streamlined accounts receivable processes through automation, reducing time spent on manual tasks.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Inspected account books and recorded transactions.
- Input financial data and produced reports using D365.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Facilitated past due invoice payments by sending bill reminders and contacting clients.
- Monitored customer account details for non-payments, delayed payments and customer disputes.
- Verified discrepancies to resolve vendor billing issues.
- Developed and maintained strong relationships to deliver exceptional customer service support.
- Notated customer account regarding credit history, dates contacted and other relevant information to keep accurate records.
Accounting Clerk
Sugarleaf Labs, Inc.
11.2019 - 10.2020
- Matched payments posted in QuickBooks to appropriate company bank account in adherence to appropriate judgment and timing of such transactions
- Entered invoice information into appropriate vendor account in QuickBooks whenever an invoice arrived at company's location
- Edited vendor information in QuickBooks whenever an event occurred that required editing (ex: change in remittance address, new contact information)
- Filed paid invoices in separate file cabinet from those still awaiting payment
- Prepared and printed checks payable to appropriate vendors whenever payments were cleared to be made and mailed
- Reconciled various accounts at month-end based on appropriate practices and documents supporting such adjustments, such as bank account figures, intangibles, and AP accruals
- Performed quarter-end physical inventory counts and recorded such counts as part of separation of duties for such counts
- Entered and saved journal entries into QuickBooks based on accounts pertaining to my duties and responsibilities
- Ensured any journal entries and reconciliations were signed by Senior Accountant as part of SOX compliance measures
- Prepared month-end binders that contained reconciliations to various accounts, copies of capital expenditure forms, and journal entries made during the month-end period
- Maintained utmost discretion on company accounts and vendors when dealing with sensitive information regarding them
- Retrieved and sorted mail and email from various vendors and correspondences.
Crew Trainer
McDonald's
07.2016 - 10.2019
- Adhered to strict guidelines regarding preparing and packaging cooked food and beverages
- Ensured great customer service through face-to-face interactions and timely delivery and presentation of prepared food items
- Input and edited orders upon hearing them via headset
- Trained new crew members on guidelines and preparation steps in food-making process and order-taking process
- Maintained station cleanliness by taking appropriate cleaning measures
- Stocked various kitchen components and supplies during day-shift opening procedures
- Maintained a calm demeanor during peak hours when others began showing signs of increasing stress and worry
- Helped customers in placing food and drink orders via headset when such customers were having trouble doing so
- Ensured appropriate change and payment when working in the drive-thru window.
Education
Bachelor of Science in Business Administration, Accounting -
Appalachian State University
08.2019
Associate of Science, Accounting -
Sauk Valley Community College
05.2016
Skills
- Knowledge of Spanish vocabulary (4 years of Spanish in high school)
- Great work ethic
- Great communication skills
- Excellent interpersonal and customer service skills
- Adept time management skills
- Knowledgeable of and with PowerPoint
- Proficient with computer data entry
- Honest with information presented and able to admit mistake if one is made
- Microsoft Excel
- Accounts Receivable
- Aging reports analysis
- Data inputting
- Account Reconciliation
- Credit and collections
- Investigative research
- Payment Negotiations
- Strong client relations skills
- Customer service support
- Collections
- Credit management
- Accounts Receivable Software
- Dispute Resolution
- Generally Accepted Accounting Principles
- Team Bonding
- Information gathering and analysis
- Research and due diligence
- Relationship Building
- Microsoft Office
- Critical Thinking
- Attention to Detail
- Departmental Collaboration
- Time Management
- Data Analysis
- Data Entry
- Handling Confidential Materials
- Quickbooks
- Proactive and Self-Motivated
- GAAP principles
- Customer Relations
- Analytical Reasoning
- Accounts Payable
- Vendor Record Management
- Financial research
- Data Entry and 10-Key
- Precision and Accuracy
- Vendor relationships
- Collection Strategy
Volunteer Experience
Happy Tails Animal Shelter, Rock Falls, IL, Volunteer Member, 01/2013 03/2016
- Assisted in cleaning and sanitizing various rooms where cats and dogs were kept
- Played and interacted with both cats and dogs to provide social stimulation and build trust for future adoptions
- Assisted in adoptions of cats and dogs to members within the community
- Walked numerous dogs when weather permitted to help provide exercise and exposure to outside surroundings and stimulations
Languages
English
Native or Bilingual
Timeline
Accounts Receivable Specialist
RPM Industrial Coatings Group Inc
04.2021 - 05.2024
Accounting Clerk
Sugarleaf Labs, Inc.
11.2019 - 10.2020
Crew Trainer
McDonald's
07.2016 - 10.2019
Bachelor of Science in Business Administration, Accounting -
Appalachian State University
Associate of Science, Accounting -
Sauk Valley Community College
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