Chase Moore

Assistant Manager

Take 5 Oil Change

10.2022 - Current

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained clean, safe, and organized store environment to enhance customer experience.
Developed strong working relationships with staff, fostering positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Improved customer satisfaction by addressing and resolving complaints promptly.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
Kept shop areas neat, clean, and free of safety hazards.
Checked fluids, tires, brakes, and other systems as part of -point inspection.
Assisted in inventory management, ensuring timely replenishment of necessary supplies and tools.
Inspected 70+ vehicles to determine need for changing oils and filters and provided feedback to customers.
Greeted customers and answered questions about oil changes and other services.
Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
Increased overall shop productivity by maintaining clean and organized work environments.