Chase Moore
Arlington,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Take 5 Oil Change
2210 SE Green Oaks Blvd Arlington, Texas 76006
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed thorough vehicle inspections to identify potential problems before they escalated into costly repairs.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of -point inspection.
- Assisted in inventory management, ensuring timely replenishment of necessary supplies and tools.
- Inspected 70+ vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
- Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
- Increased overall shop productivity by maintaining clean and organized work environments.
Warehouse Worker
APL
Haslet
08.2021 - 10.2022
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 90 pounds.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risks of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
High School Diploma -
Clinton High School
Clinton, MS05.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Employee Scheduling
- Recruiting and interviewing
- Oil change expertise
- Oil Changes
- Vehicle Inspection
- Maintenance Scheduling
- Fluid Checks
- Performance reviewing
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Goal Setting
- Customer Relationship Management
- Good Judgment
- Training and Development
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Take 5 Oil Change
10.2022 - Current
Warehouse Worker
APL
08.2021 - 10.2022
High School Diploma -
Clinton High School