Dedicated Sales Associate with proven skills in customer assistance, effective communication, and maintaining organized store environments. Committed to delivering exceptional service and supporting team success.
Overview
5
5
years of professional experience
Work History
Server
Busy Bee
Alvin, Texas
08.2025 - Current
Collaborated with kitchen staff to ensure timely food delivery.
Managed guest orders and ensured accuracy throughout service.
Maintained cleanliness and organization of dining areas.
Assisted in training new servers on restaurant procedures.
Handled cash register and processed customer payments efficiently.
Resolved customer complaints promptly and professionally.
Participated in team meetings to improve service quality and efficiency.
Team Leader
SKECHERS Factory Outlet
Houston, Texas
06.2023 - 11.2024
Coordinated task assignments to ensure timely project completion.
Mentored new team members on company policies and procedures.
Facilitated communication between departments to streamline operations.
Developed training materials to enhance staff skills and knowledge.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Delegated daily tasks to team members to optimize group productivity.
Monitored daily workflow to ensure adherence to established policies and procedures.
Led team meetings to discuss project updates and address challenges.
Maintained store cleanliness and organized merchandise displays.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to meet daily sales goals.
Educated customers on product features and benefits effectively.
Stocked shelves and replenished inventory as needed throughout shifts.
Handled customer returns and exchanges efficiently and courteously.
Participated in store promotions and events to enhance customer engagement.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Built and maintained relationships with peers and upper management to drive team success.
Produce Sales Floor Associate
HEB Grocery Store
San Antonio, Texas
03.2022 - 06.2023
Assisted customers in selecting fresh produce and answering inquiries.
Maintained product displays and ensured cleanliness on the sales floor.
Monitored inventory levels and reported shortages to management promptly.
Implemented safety protocols for handling and storing produce items.
Resolved customer complaints in a timely manner while providing excellent customer service skills.
Greeted customers and provided product knowledge.
Resolved customer complaints in a professional manner.
Maintained cleanliness of sales floor by sweeping, mopping, and organizing merchandise.
Assisted with stocking shelves, setting up displays, and rotating products.
Monitored freshness of produce throughout the day to ensure quality for customers.
Processed returns according to company policy in an efficient manner.
Handled special orders from customers when necessary.
Tagged items with prices or coded price look-up stickers as required.
Coordinated with pricing agents concerning price adjustments and pricing displays.
Followed safety guidelines when lifting heavy boxes or using sharp knives during preparation tasks.
Adhered to all food safety regulations when preparing, displaying, or storing items.
Operated cash register accurately and efficiently to process customer transactions.
Cleaned shelves, counters and tables to maintain organized store.
Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate
Walmart
San Antonio, Texas
08.2020 - 04.2022
Maintained store cleanliness and organized merchandise displays.
Assisted customers with product selections and inquiries.
Processed transactions accurately using point-of-sale systems.
Stocked shelves efficiently with grocery items to ensure product availability.
Organized backroom storage for easy access and inventory management.
Assisted customers in locating products and answering their inquiries.
Checked expiration dates on perishable items to guarantee freshness.
Stocked shelves with products based on customer demand and sales trends.
Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.