Jadyn Callaway
Iola,TX
Summary
Reliable and motivated team member with strong customer service experience and proven adaptability in fast-paced, dynamic workplaces. Recognized for quick learning, problem-solving, and maintaining a positive, solutions-focused approach while supporting both customers and coworkers.
Overview
3
3
years of professional experience
Work History
Team Member
Cinemark
College Station, Texas
04.2025 - Current
- Trained and worked across multiple areas, including usher, concessions, podium, and bar.
- Built strong working relationships with managers and coworkers, contributing to a positive team environment.
- Demonstrated reliability and adaptability by quickly learning new responsibilities.
- Earned strong performance evaluation during initial review.
Hostess / Cashier / Waitress
Agave Azul Mexican Grill & Bar
06.2024 - 12.2024
- Supported daily operations in newly opened restaurant, adapting to frequent changes in management, processes, and employee expectations.
- Delivered professional customer service by welcoming and assisting guests, handling transactions, and stepping into server and bussing roles during peak hours.
- Troubleshot operational challenges, including contacting internet providers and coordinating with maintenance teams to keep restaurant running smoothly.
- Navigated multiple POS, tablet, and scanner systems to streamline service and ensure accuracy.
- Recognized for strong work ethic, teamwork, and flexibility in supporting both management and coworkers.
Hostess
Gringo's Mexican Kitchen
05.2022 - 10.2022
- Greeted and seated guests in a high-volume, newly opened restaurant, managing reservations and seating flow for up to 300 parties per night.
- Handled 3-hour waitlists with professionalism and efficiency, maintaining a positive guest experience under pressure.
- Communicated effectively with customers in-person and over the phone, answering questions and resolving concerns.
- Assisted with training and mentoring new hosts, serving as a reliable team lead.
Education
Some College (No Degree) - Nursing
Blinn College
Bryan, TXSkills
- Customer Service & Client Support
- Troubleshooting & Problem Solving
- Computer Literacy & Online Platforms
- Business Operations & Cash Handling
- Effective Communication (Phone, In-Person, Digital)
- Conflict Resolution & Leadership
- Multitasking & Time Management
- Adaptability & Quick Learning
Timeline
Team Member
Cinemark
04.2025 - Current
Hostess / Cashier / Waitress
Agave Azul Mexican Grill & Bar
06.2024 - 12.2024
Hostess
Gringo's Mexican Kitchen
05.2022 - 10.2022
Some College (No Degree) - Nursing
Blinn College