As a seasoned customer service professional, I have consistently delivered exceptional service in high-volume environments, such as Starbucks and AAFES retail settings. My ability to efficiently handle over 100 transactions daily, prepare and serve 200+ beverages, and maintain quality standards has been recognized by customers who specifically seek my service. I excel in multitasking, team collaboration, and upholding strict sanitation protocols, ensuring a welcoming atmosphere and customer satisfaction. My experience in food preparation, cash handling, and customer interaction positions me as a valuable asset to any team.
• Operate cash register, efficiently handling 100+ transactions daily with a high level of accuracy.
• Assist with opening and closing procedures, ensuring cleanliness and optimal product display setups.
• Prepare and serve approximately 200+ hot and cold beverages daily, maintaining consistent quality and attention to detail with each order.
• Known for exceptional customer service; regularly requested by customers who specifically visit this location for a high-quality experience, often preferring my service over other locations.
• Maintain a professional and calm demeanor during peak hours, fostering a welcoming atmosphere and contributing to customer satisfaction.
• Performed cashier duties, accurately processing over 80 daily transactions and resolving customer inquiries.
• Operated POS system, ensuring accurate cash handling and accounting.
• Assisted with stocking merchandise and provided knowledgeable product recommendations to enhance customer experience.
• Completed ongoing training to improve customer service and operational efficiency.
• Delivered friendly, efficient service and offered product recommendations to drive sales.
• Maintained high standards of food quality and presentation, consistently meeting customer expectations.
• Monitored expiration dates to maintain product freshness and safety
• Provided childcare for children aged 3–8, building trust with parents and rapport with children.
• Created a safe, nurturing environment, engaging children in educational games and activities.
• Assisted with light housekeeping tasks and meal preparation as needed.
Customer Service Excellence
Multitasking & Time Management
Team Collaboration
Product Presentation & Quality Control
Cleaning and Sanitation Procedures
Attention to Detail
Policy Comprehension and Execution